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What is r20.rs6.net and how can I stop it


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A host of web sites give me a button to click for various reasons such as Contact Us, and many other actions.  When I click the button to initiate a wanted service, I am directed to an address begtinning with https:// r20.rs6.net/. . . and my system stops the redirect.  I cannot get the service I am trying to activate due to the unwanted redirect to r20.rs6.net.  What is r20.rs6.net and how can I eliminate these unwanted redirects?

Thanks for any insights.

Jim

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A portion of the email from a PBS station resulting in the highjacked redirects is shown in one of the attachments.  The screen print of the resulting message is seen in the second attachment.  Every link in the email results in being directed to a similar site beginning with:  https://r20.rs6.net/ . . . 

The actual URL that I am redirected to when clicking on "Connect With Us" in the email is:

 

https://r20.rs6.net/tn.jsp?f=001-ixTNReM3BN2pIYvoflLXOtftNWv5C_k9m79eQP-XcsceH8X6-fFmbh6sHGIUxBKZmalycyDqPWCVl2VbBPzHaLH3v8dOC-yPTRdfWg935BelAz9umlG-fMsVd3Folc7OGEiX5_cchlwAuvmVb_Scg==&c=KlfhjN_HjfdFcqkzKtLKo33haQwb_wPcBcyb1Jdevs6N3cuxjt4Dow==&ch=gWWwqamOHTlVGm24DZ54wrXQ-OR-txFelPCy8zM_Of1vYfO_21eXuA==

 

This is happening with other web sites as well in a similar manner.

Thanks,

Jim

2023-04-04_16-40-48.jpg

2023-04-04_16-47-10.jpg

Edited by AdvancedSetup
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Ok, This is not a Malwarebytes blocking issue.

While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions:

  1. Download the Malwarebytes Support Tool.
  2. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file.
  3. In the User Account Control (UAC) pop-up window, click Yes to continue the installation.
  4. Run the MBST Support Tool.
  5. In the left navigation pane of the Malwarebytes Support Tool, click Advanced.
  6. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer.
  7. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste.

For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have sent.

Thank you.

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  • Root Admin

Please run the following scan @JimBob833

 

Please run the following ESET Online Scanner and perform a Full Scan

 

Click the following link to save the installer for ESET Online Scanner

https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

  • It will start a download of "esetonlinescanner.exe"
  • Save the file to your system, such as the Downloads folder, or else to the Desktop.
  • Go to the saved file, and double click it to get started. 
  • When presented with the initial ESET screen, click on "Get Started". Read and accept the Terms of use
  • On the "Before we start..." screen chose if you want to send anonymous data and if you want to provide feedback or not, then click Continue
  • When prompted for scan type, Click on the Full Scan button
  • Enable  ( select )   the radio selection "Enable ESET to detect and quarantine potentially unwanted applications"   and click the Start scan button.
  • Have patience.  The entire process may take a few hours or more.
  • When the scan is completed, if something was found, it will show a screen with the number of detected items.  If so, click the button marked “View detected results”.
  • Click The blue “Save scan log” to save the log and give it a name and location you remember.
  • If something was removed and you know it is a false postive, you may click on the blue ”Restore cleaned files”  ( in blue, at the bottom).
  • Press Continue when all done.  You should click to turn off the offer for “periodic scanning”.
  • Enable "Delete application data on closing" - You do not need to submit feedback unless you want to. Simply ignore and close the program.

 

Note: If you do need to do a File Restore from ESET please follow the directions below

[KB2915] Restore files quarantined by the ESET Online Scanner version 3

https://support.eset.com/en/kb2915-restore-files-quarantined-by-the-eset-online-scanner

 

Please attach the ESET scan log you saved at the end to your next reply

 

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  • 1 month later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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