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MBAM make Windows Sandbox write-protected?


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I am having problems getting Windows Sandbox to run at all (the pop-up says it is write-protected).

On the attached link, I see that "After further testing I have found that for me the error seems to be due to the MBAM/BitLocker policy key which requires all fixed volumes to be encrypted."

Is this known, and how can I easily fix this?

 

Lester

 

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  • Staff

***This is an automated reply***

Hi,

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@ingber

Please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

 

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply

Thanks

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36 minutes ago, Porthos said:

@ingber

Please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

 

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply

Thanks

I cannot download that file; see attached jpg (which I had no trouble downloading).

Can you at least tell me if this is a known problem?

Screenshot_2023-04-04_121626.jpg

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I simply can not download that file; do you see that?

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  • Root Admin

Your log on profile isn't even loading propoerly

 

Application errors:
==================
Error: (04/04/2023 11:00:17 AM) (Source: Microsoft-Windows-User Profiles Service) (EventID: 1511) (User: LESTERLG)
Description: Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.

Error: (04/03/2023 10:02:41 PM) (Source: Microsoft-Windows-User Profiles Service) (EventID: 1511) (User: LESTERLG)
Description: Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.

Error: (04/03/2023 09:58:23 PM) (Source: Microsoft-Windows-User Profiles Service) (EventID: 1511) (User: LESTERLG)
Description: Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.

Error: (04/03/2023 09:51:23 PM) (Source: Application Error) (EventID: 1000) (User: LESTERLG)
Description: Faulting application name: UCUpdate.exe, version: 1.0.0.0, time stamp: 0x616fbef7
Faulting module name: KERNELBASE.dll, version: 10.0.22621.1413, time stamp: 0xac6c9125
Exception code: 0xc000041d
Fault offset: 0x00147922
Faulting process id: 0x0x4d88
Faulting application start time: 0x0x1d966b0f7040661
Faulting application path: C:\Program Files (x86)\LG Software\LG Update Center\UCUpdate.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: df3a7a2e-aae2-434d-adb1-0b5f4aa0918e
Faulting package full name:
Faulting package-relative application ID:

Error: (04/03/2023 09:50:59 PM) (Source: Application Error) (EventID: 1000) (User: LESTERLG)
Description: Faulting application name: UCUpdate.exe, version: 1.0.0.0, time stamp: 0x616fbef7
Faulting module name: KERNELBASE.dll, version: 10.0.22621.1413, time stamp: 0xac6c9125
Exception code: 0xc0020001
Fault offset: 0x00147922
Faulting process id: 0x0x4d88
Faulting application start time: 0x0x1d966b0f7040661
Faulting application path: C:\Program Files (x86)\LG Software\LG Update Center\UCUpdate.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 37753d0d-c61e-41f6-804b-ecdadff56ba3
Faulting package full name:
Faulting package-relative application ID:

Error: (04/03/2023 09:50:58 PM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: UCUpdate.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Net.WebException
   at System.Net.HttpWebRequest.GetResponse()
   at UCUpdate.ClsNetwork.CHKSiteConnect()

Error: (04/03/2023 09:49:46 PM) (Source: Microsoft-Windows-User Profiles Service) (EventID: 1511) (User: LESTERLG)
Description: Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.

Error: (04/03/2023 10:36:11 AM) (Source: Microsoft-Windows-User Profiles Service) (EventID: 1511) (User: LESTERLG)
Description: Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.


System errors:
=============
Error: (04/04/2023 11:59:43 AM) (Source: Microsoft-Windows-Bits-Client) (EventID: 16398) (User: NT AUTHORITY)
Description: A new BITS job could not be created. The current job count for the user LESTERLG\ingber (61) is equal to or greater than the job limit (60) specified through group policy.  To correct the problem, complete or cancel the BITS jobs that haven't made progress by looking at the error, and restart the BITS service. If this error recurs, contact your system administrator and increate the per-user and per-computer Group Policy job limits.

Error: (04/04/2023 11:59:33 AM) (Source: Microsoft-Windows-Bits-Client) (EventID: 16398) (User: NT AUTHORITY)
Description: A new BITS job could not be created. The current job count for the user LESTERLG\ingber (61) is equal to or greater than the job limit (60) specified through group policy.  To correct the problem, complete or cancel the BITS jobs that haven't made progress by looking at the error, and restart the BITS service. If this error recurs, contact your system administrator and increate the per-user and per-computer Group Policy job limits.

Error: (04/04/2023 11:59:23 AM) (Source: Microsoft-Windows-Bits-Client) (EventID: 16398) (User: NT AUTHORITY)
Description: A new BITS job could not be created. The current job count for the user LESTERLG\ingber (61) is equal to or greater than the job limit (60) specified through group policy.  To correct the problem, complete or cancel the BITS jobs that haven't made progress by looking at the error, and restart the BITS service. If this error recurs, contact your system administrator and increate the per-user and per-computer Group Policy job limits.

Error: (04/04/2023 11:59:13 AM) (Source: Microsoft-Windows-Bits-Client) (EventID: 16398) (User: NT AUTHORITY)
Description: A new BITS job could not be created. The current job count for the user LESTERLG\ingber (61) is equal to or greater than the job limit (60) specified through group policy.  To correct the problem, complete or cancel the BITS jobs that haven't made progress by looking at the error, and restart the BITS service. If this error recurs, contact your system administrator and increate the per-user and per-computer Group Policy job limits.

Error: (04/04/2023 11:07:47 AM) (Source: Microsoft-Windows-Bits-Client) (EventID: 16398) (User: NT AUTHORITY)
Description: A new BITS job could not be created. The current job count for the user LESTERLG\ingber (61) is equal to or greater than the job limit (60) specified through group policy.  To correct the problem, complete or cancel the BITS jobs that haven't made progress by looking at the error, and restart the BITS service. If this error recurs, contact your system administrator and increate the per-user and per-computer Group Policy job limits.

Error: (04/04/2023 11:07:47 AM) (Source: Microsoft-Windows-Bits-Client) (EventID: 16398) (User: NT AUTHORITY)
Description: A new BITS job could not be created. The current job count for the user LESTERLG\ingber (61) is equal to or greater than the job limit (60) specified through group policy.  To correct the problem, complete or cancel the BITS jobs that haven't made progress by looking at the error, and restart the BITS service. If this error recurs, contact your system administrator and increate the per-user and per-computer Group Policy job limits.

Error: (04/04/2023 11:01:36 AM) (Source: Microsoft-Windows-Bits-Client) (EventID: 16398) (User: NT AUTHORITY)
Description: A new BITS job could not be created. The current job count for the user LESTERLG\ingber (61) is equal to or greater than the job limit (60) specified through group policy.  To correct the problem, complete or cancel the BITS jobs that haven't made progress by looking at the error, and restart the BITS service. If this error recurs, contact your system administrator and increate the per-user and per-computer Group Policy job limits.

Error: (04/04/2023 11:01:25 AM) (Source: Microsoft-Windows-Bits-Client) (EventID: 16398) (User: NT AUTHORITY)
Description: A new BITS job could not be created. The current job count for the user LESTERLG\ingber (61) is equal to or greater than the job limit (60) specified through group policy.  To correct the problem, complete or cancel the BITS jobs that haven't made progress by looking at the error, and restart the BITS service. If this error recurs, contact your system administrator and increate the per-user and per-computer Group Policy job limits.

 

 

You need to fix your profile or look at creating a new one and see if that helps

 

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I believe I followed your instructions.  NOTE that the zipfile appears on my desktop, but cannot be seen there by your "choose files", and I cannot copy it elsewhere?

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