Jump to content

Chrome Hijacker Redirect Malware Not Being Detected


Recommended Posts

Hello, I am having an issue where my Chrome browser has a "af.xdock.co" hijacker malware of some kind but no program I've tried seems to detect it, including malwarebytes, which normally works great. The redirect is very subtle and there are no popups... just that every so often when doing a google search in the address bar, it will occasionally redirect to a Bing.com search, and the "af.xdock.co" will flash before the Bing loads. It took me a few tries to even catch it happening to read what the redirect is but now I have it but have been unable to find a solution for removing this hijacker.

 

Please help and thank you! :)

Link to post
Share on other sites

@sunshinefox

While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions:

  1. Download the Malwarebytes Support Tool.
  2. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file.
  3. In the User Account Control (UAC) pop-up window, click Yes to continue the installation.
  4. Run the MBST Support Tool.
  5. In the left navigation pane of the Malwarebytes Support Tool, click Advanced.
  6. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer.
  7. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste.

For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have sent.

Thank you.

Link to post
Share on other sites

  • Root Admin

Hello @sunshinefox

Something prevented the Farbar scanner from being downloaded and running. Please manually run the following scanner and attach back the logs.

 

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

Thank you

 

 

Link to post
Share on other sites

Thank you for the suggestion. I did run the 'Chrome reset' and it completed sucessfully. I am currently waiting and watching today to see if the problem persists. I guess I am mostly curious how this redirect hijack thing infected Chrome to begin with? I am generally pretty paranoid and safe when browsing, it is very baffling...  but maybe it doesn't matter if the problem is resolved. I will post again later with any further updates. 

Link to post
Share on other sites

  • Root Admin

Sometimes the browser allows junk in it that can cause redirects

Please go ahead and run the following @sunshinefox

 

SecurityCheck by glax24              

I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications.

  • Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • If Microsoft SmartScreen blocks the download, click through to save the file
  • This tool is safe.   Smartscreen is overly sensitive.
  • If SmartScreen blocks the file from running click on More info and Run anyway
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"  and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

 

image.png

image.png

image.png

 

Thank you

 

 

Link to post
Share on other sites

  • 1 month later...
  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.