Jump to content

PLZ HELP an OLD Man with MBAM install on Samsung Galaxy smartphone!


Recommended Posts

Hello,

I hope that I am posting my embarrassment in the right forum...

As a senior citizen luddite (with new tech anxieties) I am in need of some help...

I am looking for some assistance regarding getting MBAM onto my Samsung Galaxy A14 G5 smartphone. For one, I never had a smartphone before (just a dumbphone/flip phone from Consumer Cellular for REALLY old people). For another, I don't know how to install MBAM on another device (Samsung Galaxy).

If someone (a kind soul on this forum) could please spell it out for me in plain English!

I am a 82 year old guy who is a techno clutz, hence any and all help would be much appreciated.

 

I have had MBAM Premium, always renewed subscription prior to it running out, yet I no longer use the e-mail account when (years ago) I signed-up with MBAM.

I want to avoid the same problem that I am currently having with Norton (problem with username/password). So, I guess this is an account issue/matter. How can I check that I "plug-in" the right info prior to downloading the MBAM app from Google Play Store?

Also...

I am taking various medications which make me drowsy (not to worry I gave up driving cars) thus connecting the dots correctly takes longer! :O(

Thank You in advance for having taken the time to read my post! :o)

  • Like 1
Link to post
Share on other sites

Hi @IrishAmerican,

We can absolutely help!  Sounds like you know that you can install from Google PLAY -> https://play.google.com/store/apps/details?id=org.malwarebytes.antimalware

Go ahead and install from there.  We have a free trial, so you will start with Premium.

The best way to assist with subscriptions is to contact our support staff -> https://support.malwarebytes.com/hc/en-us/requests/new

They can help you with you subscription, or setting you up with one.

You figured out how register on the forums, so you're too bad at tech.

Let me know if you have any questions.  Happy to help!

 

Link to post
Share on other sites

Nathan,

So very kind of you to respond.

I had to censor what I originally wanted to post here (because allegedly my post contained spam...edit it out).

So, whereas I have Norton 360 on my laptop, and no problem signing-in to the Norton website, I do, however, cannot open the Norton 360 app from Google Play Store because of a username/password issue (and once the 30 day free trial period ends I don't care to have to pay for a second subscription which I don't need).

Well, that having been said, I'm trying to avoid the same problem with MBAM.

All I need is the right info to "plug-in" the MBAM app, once I'm ready to download it from Google Play Store & install it on my smartphone).

Link to post
Share on other sites

Hi @IrishAmerican,

The cheapest way is to buy Malwarebytes for Android through Google Play store -> https://support.malwarebytes.com/hc/en-us/articles/5857053207699

If you already have a license key, you can use this method -> https://support.malwarebytes.com/hc/en-us/articles/360039025173-Activate-Premium-features-on-Malwarebytes-for-Android

Let me know if that helps,

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.