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Additional Printer Not Recognized by Network


NewTricks

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An old HP 6520 is on my home network. A new HP 9015e is not. The crunch comes with the Easy HP configuration which asks me to add it to the network. If I open the network icon on my desktop, I get a blank page or a message which says unable to find a network. If I go through the Network and Sharing Center through the Control Panel, my network appears My computer-Network#- Internet.

My attempted work around was to "add a printer" and choosing from an updated list. That apparently installed drivers. I broke down and connected the printer to the router via USB, perhaps that is the problem. However, now, I see my new printer as default.

That got me halfway there, but it is still not wholly integrated into my network because, I can't print from my computer. The file stays pending for 30 minutes or more. I turned it off.

Ideally, I'd like to have both printers functional until the ink runs out on the 6520, then I'll disconnect, remove all associated files and recycle.

Thank you for suggestions.

 

 

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I would suggest connecting it via Ethernet if that is available.

It has a LCD Display.  It should have a configuration menu and if the printer is setup to use Ethernet (aka; wired) then when the HP Printer is turned-on it should get an IP address from your Router.  You should then be able to go through the Configuration Menu and find a Print Network configuration type item listed.  Then you'll know if it is getting an IP from the Router via DHCP and what that IP address is.

Edited by David H. Lipman
Edited for content, clarity, spelling and/or grammar
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Well then you must know the SSID (name) of the WiFi Network and the associated password.

The LCD Display should have a configuration menu where it will allow you to manually setup the WiFi connetiion or go through a prompted menu to setup the WiFi connection.

You should then be able to go through the Configuration Menu and find a Print Network configuration type item listed.  Then you'll know if it is getting an IP from the Router via DHCP and what that IP address is.

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Much much closer now. I got the settings on the LCD display, got the address, enabled automatic wireless printing. Found my network, added the password successfully.

 

There's one final step which I'm not seeing to get this off the ground. The print job goes from "printing" to "error".

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What is the IP address assigned?  [ something like 192.168.1.25  or  10.0.0.25 ]

Then change the Printer on the PC by finding the HP 9015e and then modifying the configuration and specifically setup its TCP/IP address using the "Ports" tab.

Choose; Add Port

Choose;  Standard TCP/IP Port

Enter the IP address (such as 192.168.1.25  or  10.0.0.25)

Then do a Test Print.

 

 

 

 

Edited by David H. Lipman
Edited for content, clarity, spelling and/or grammar
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So, I've been a little zealous and added that port twice. And my printer is showing that it's still in port 80. (I got that from looking up printer ports on the web.)  I've tried to delete it but it's in use. I'm happy to shut the printer down to delete, but don't want to add fuel to the fire.

The other issue is when I select the Standard TCP/IP port to change the settings, the apply button is not active.

Port settings.JPG

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72.x.y.z  is a WAN address not a LAN address.

Your PC should have a LAN address of 192.168.1.### to print to;  192.168.1.101

In other words, to print to a printer on the LAN, the PC and the Printer must have IP addresses on the same network

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To print to the Printer at TCP/IP address - 192.168.1.101

The PC must see it and IFF the Printer is on and using 192.168.1.101   the you should also be able to PING it.  Here is me PING'ing my Bother Laser on 192.168.1.3

Image.jpg.1a6917d65b04f521a3deb62cf45c26d1.jpg

Edited by David H. Lipman
Edited for content, clarity, spelling and/or grammar
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Hmmmmmmmmmmmmm   Hmmmmmm.gif.c1e10be788c2c8c5d4fbf3f2f0352d20.gif

If they have IPs that are associated with the SAME LAN but but one can NOT PING the other, are they on the SAME WiFi network?

Some Routers have two WiFi Networks.  One for Users and one for GUESTS.

You need to identify your network and construct a diagram. 

How your PC connects to the Router physically and Logically.  Identify the SSID and IP if wireless.

How your Printer connects to the Router physically and Logically.  Identify the SSID and IP (we know it is WiFi).

Edited by David H. Lipman
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I do have two WiFi networks and one is for guests. I have disabled that years ago.  But constructing a diagram is beyond my capabilities.

I'd like to believe it is port related but there's no denying ping results. Time for distraction with caffeine, sugar and streaming media.

Thanks for all the effort Dave, I truly appreciate your time. Eventually the problem will be found and corrected.

Guest.JPG

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No it is not Port Related.  The TCP Printer Port is;  9100.  But it is a moot point.  There is another test using that but, you are not there yet.

It is IP related.  Your PC must be able to "see" the Printer IP and that can be proved two ways.

  • PING  192.168.1.101
  • In a browser load;   http://192.168.1.101

Either proves that the communication between the PC and the Printer is possible.  Most, but not all, Printers host a Web Page where you can view status and change setting but not all.  So the go to is PING first.

I'm not ready to leave this topic even for a pause.  I wish to continue through completion.

 

 

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I thought you might say that. However my confidence has taken a plunge. I will accept your point and let go of the port issue.


During this brief pause, I went into the router troubleshooting and got these two results: one is a ping the other is a traceroute.

4 minutes ago, David H. Lipman said:

In a browser load;   http://192.168.1.101

Does that mean to enter that in the search bar?

Router Pings.JPG

Router Traceroute.JPG

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