Malwarebytes privacy website not detecting VPN as "active" when it's on.

[brad03]

I have red circled the indicator status on the web page incorrectly displaying my VPN is off in the beta program. It seems it's not detecting that it's active just giving you guys the heads up. 

[icolcear]

What if you go here? https://mullvad.net/en/ What does it say at the top of the page?

[brad03]

Hey icolcear I’m currently away. anyway staff has a copy on their machines they can visit the website and find out? I’m away from home for a few days. 

Edited March 5, 2023 by brad03

[icolcear]

Yep I've checked myself and I see Protected on both our website and Mullvad's site. That's why I was asking, to try to figure out if it's on our website's end or not.

[brad03]

2 hours ago, icolcear said:

Yep I've checked myself and I see Protected on both our website and Mullvad's site. That's why I was asking, to try to figure out if it's on our website's end or not.

Well the good thing is it’s still protecting me because my IP is still not logged. I’ll look further into it and report back when I get home. 

[Dave77]

brad03:

From the screenshot supplied it looks like uBlock Origin is blocking something. 

Try turning off uBlock Origin for https://www.malwarebytes.com/vpn

I had similar. VPN detected ok on https://mullvad.net/en/ but not on https://www.malwarebytes.com/vpn

[brad03]

4 hours ago, Dave77 said:

brad03:

From the screenshot supplied it looks like uBlock Origin is blocking something. 

Try turning off uBlock Origin for https://www.malwarebytes.com/vpn

I had similar. VPN detected ok on https://mullvad.net/en/ but not on https://www.malwarebytes.com/vpn

good job you cracked the case!