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Adwcleaner Cloud not updating


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Greetings,

Even though I have Malwarebytes Premium I run a monthly scan using Adwcleaner.  However, I just checked the log and realised the cloud database is from last year.

Can you determine why it might not be updating properly?

I've attached the required files.

AdwCleaner[S00].txt AdwCleaner_Debug.log mbst-grab-results.zip

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***This is an automated reply***

Hi,

Thanks for posting in the AdwCleaner Help forum.
In order to help us assist you to resolve your issue, please post or attach your latest AdwCleaner log files with your post. https://support.malwarebytes.com/hc/en-us/articles/360039021593

Someone will reply shortly, but in the meantime here are a few resources which may help resolve your issue:

Thanks in advance for your patience.

-The Malwarebytes Forum Team

 

 

 

 

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22 hours ago, Porthos said:

Have you tried to update with Kaspersky disabled?

@PorthosHello, I just attempted it, but no luck.  The other PC I used Adwcleaner on doesn't have Kaspersky installed.  I turned off cloud temporarily and ran a scan and the result was the same definition but local.

Maybe the definitions on this application aren't updated as frequently.

Edited by alhazred
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  • 4 months later...
2 hours ago, 1cast said:

But whats the Date of the newest Definitions ?

On a new fresh download, I got this.

@jboursier

Malwarebytes AdwCleaner 8.4.0.0
# -------------------------------
# Build:    08-30-2022
# Database: 2022-10-10.1 (Cloud)

Edited by Porthos
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