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Blacklist removal request

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  • Staff
32 minutes ago, RaWerks said:

Hello, we have had reports from customers that


 has a trojan. We have scanned the site with 3rd party tools and they all say it is safe. I look forward to your response.

Hello- We're unable to find anything which would warrant adding this domain to our blocklist, do you have any specifics? Perhaps a complete url we can check?

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We've had two customers using Malware bytes that reported the website was blocked due to a Trojan:

Website blocked due to a Trojan

Your Malwarebytes Premium trial blocked this website because it may contain a Trojan.

We strongly recommend you do not continue.

They didn't tell us which pages but there were links in our email to these pages:





Edited by AdvancedSetup
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  • Solution

Hi, it's in the process of being unblocked. Next database update will have it resolved for you. It wasn't a domain block but there was an IP block on which affected your domain.

Some of the files we intended to block that were directly on the IP.


Sorry for the inconvenience.

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  • AdvancedSetup changed the title to Blacklist removal request

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