Malwarebytes and Windows Update Glitchy

[NewTricks]

Greetings and happy March 1 🌄

The title might also be: "Some system issues require your attention", not true.

Throughout the month of February, my dashboard has been giving me false messages about Windows Updates. Every day I check for Windows updates manually, download, install and run a quick scan, before I start using the desktop. MB dashboard opens to the message about system issues. Viewing details takes me to another window which shows Windows updates in RED. Viewing details there opens up Windows Update, which always shows the update status as GREEN. At first, I thought this is so small, I don't want to bring it up. As time has gone on, I've changed my mind. 

After a clean up and update of my system recently, I'm surprised this has persisted. I don't have any other "issues" ; no malware or infections of any kind. Is there some setting I've missed?

Premium version 4.5.22, licensed and up to date.

Thank you for looking at this.

[NewTricks]

Completed and attached.

mbst-grab-results.zip

[AdvancedSetup]

Thank you for the logs @NewTricks

I will submit to the team and see what they have to say

 

[AdvancedSetup]

It looks like your version may not be up to date. @NewTricks

Please do the following.

Please save the installer to your system.

MB4 Offline Installer
https://downloads.malwarebytes.com/file/mb4_offline

Then close all browsers and applications and install Malwarebytes over the top of your current installation.

 

Then restart the computer and check for program updates

Click the small gear icon

 

Then click on the General tab. Next, click on the Check for updates button

 

Then run a new Threat Scan and post back that log and let us know if the Security Advisor is still having an issue or not.

Thank you

 

[NewTricks]

Thanks for the reply and clear instructions @AdvancedSetup, logs are attached. The problem persists.

mbst-grab-results.zip

[lmacri]

On 3/1/2023 at 5:57 AM, NewTricks said:

... Throughout the month of February, my dashboard has been giving me false messages about Windows Updates. Every day I check for Windows updates manually, download, install ...

 

Hi NewTricks:

Have you disabled automatic Windows Updates?  If so then perhaps that's why Security Advisor is warning you that you have a problem with your Windows Update settings.

I don't know what Windows OS you use (I'm not authorized to open attached mbst-grab-results.zip files) but your Windows Update screenshot looks like you might have Win 7 SP1 or Win 8.1.  If that's correct then go to Control Panel | System and Security | Windows Update | Change Settings | Important Updates as instructed in the ComputerHope article How to Enable or Disable the Windows Automatic Updates and see if you've selected "Never Check for Updates (not recommended)".   If you deliberately disabled your automatic Windows Updates you should be able to dismiss / hide this Security Advisor warning (see Porthos' post <here>) so it doesn't nag you every time you restart your computer.
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Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.2604 * Firefox v110.0.1 * Microsoft Defender v4.18.2301.6-1.1.200000.2 * Malwarebytes Premium v4.5.23.241-1.0.1927 * Macrium Reflect Free v8.0.7279

 

Edited March 2, 2023 by lmacri

[NewTricks]

Hi @lmacri sorry for the delay-early morning work,

I have Windows 7 Home Premium and I have never disabled Windows Updates but configured to download updates "but let me choose when to install them."  The article and @Porthospost were very helpful.  Not being nagged appeals to me. 🙂

I'll give this 24 hours for confirmation I've done it right.  

My comment "every day I check for Windows Updates manually" is me being hyper-vigilant.

 

 

Edited March 2, 2023 by NewTricks

[AdvancedSetup]

Can you show me a new screenshot showing the issue you're having @NewTricks Thanks

 

[NewTricks]

Hello @AdvancedSetup, I think I solved the problem earlier today with a reconfiguration of automatic updates in Windows Update. @lmacri gave me some tips, and @Porthos wrote a post about this. A check just now indicates things are running predictably and smoothly. Thanks for following up.

[NewTricks]

FINALLY, a "good morning" greeting!

[AdvancedSetup]

Great, thanks for the update