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The other day Maurice helped me with a few process and work but I cannot


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  • Root Admin

Good day @phillipL

Let us get another set of logs please.

 

To begin, please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply

Thank you

 

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  • Root Admin

I need to get some other logs please

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

Thank you

 

 

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Hello
First, stick with AdvancedSetup. I just have some curiousity. On the first link-address, are you clicking on some link some place? where is that link?
Further, which web browser have you tried? Your pc has three browsers. Edge, Firefox, Chrome.
Are all 3 having the same issue ?
If you only tried one browser, try the other two.  But tell Advancedstup which web browser is the one with the issue.

As to the 2nd link you mentioned, that too, same as AdvancedSetup, my browser says the link does not exist.

Your current DNS Servers:  192.168.86.1

Please consider changing your default DNS server settings. Please choose one provider only

DNS is what lets users connect to websites using domain names instead of IP addresses

Pick just one of these 4 providers. And be aware that you need to modify 1 time for IPv4 & a 2nd pass for IPv6

  • Google Public DNSIPv4   8.8.8.8 and 8.8.4.4   IPv6   2001:4860:4860::8888 and 2001:4860:4860::8844
  • CloudflareIPv4   1.1.1.1 and 1.0.0.1   IPv6   2606:4700:4700::1111 and 2606:4700:4700::1001
  • OpenDNSIPv4   208.67.222.222 and 208.67.220.220  IPv6  2620:119:35::35 and 2620:119:53::53
  • DNSWATCHIPv4   84.200.69.80 and 84.200.70.40   IPv6  2001:1608:10:25::1c04:b12f and 2001:1608:10:25::9249:d69b


The Ultimate Guide to Changing Your DNS Server
https://www.howtogeek.com/167533/the-ultimate-guide-to-changing-your-dns-server/

Here is a YouTube video on Changing DNS settings if needed

Edited by Maurice Naggar
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  • Root Admin

Good day @phillipL

Please make the DNS change provided by @Maurice Naggar

Here are my results today when I check.

 

This link is valid for me
 

https://hub.edison.tn.gov/psp/paprd/EMPLOYEE/EMPL/h/?tab=PAPP_GUEST

image.png

 

This link is not valid for me.

https://hsweb.tnviprewards.com/

Not Found

The requested URL / was not found on this server.

 

This link is valid for me

https://www.tnviprewards.com/en-us/home.html

image.png

 

 

 

 

 

Edited by AdvancedSetup
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7 hours ago, Maurice Naggar said:

Hello
First, stick with AdvancedSetup. I just have some curiousity. On the first link-address, are you clicking on some link some place? where is that link?
Further, which web browser have you tried? Your pc has three browsers. Edge, Firefox, Chrome.
Are all 3 having the same issue ?
If you only tried one browser, try the other two.  But tell Advancedstup which web browser is the one with the issue.

As to the 2nd link you mentioned, that too, same as AdvancedSetup, my browser says the link does not exist.

Your current DNS Servers:  192.168.86.1

Please consider changing your default DNS server settings. Please choose one provider only

DNS is what lets users connect to websites using domain names instead of IP addresses

Pick just one of these 4 providers. And be aware that you need to modify 1 time for IPv4 & a 2nd pass for IPv6

  • Google Public DNSIPv4   8.8.8.8 and 8.8.4.4   IPv6   2001:4860:4860::8888 and 2001:4860:4860::8844
  • CloudflareIPv4   1.1.1.1 and 1.0.0.1   IPv6   2606:4700:4700::1111 and 2606:4700:4700::1001
  • OpenDNSIPv4   208.67.222.222 and 208.67.220.220  IPv6  2620:119:35::35 and 2620:119:53::53
  • DNSWATCHIPv4   84.200.69.80 and 84.200.70.40   IPv6  2001:1608:10:25::1c04:b12f and 2001:1608:10:25::9249:d69b


The Ultimate Guide to Changing Your DNS Server
https://www.howtogeek.com/167533/the-ultimate-guide-to-changing-your-dns-server/

Here is a YouTube video on Changing DNS settings if needed

Should I do it on the Router or on each and every computer?

 

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  • 2 weeks later...

It is a govt site... but somehow cannot connect even after I add to allowed list. Before installing Malwarebytes I had no problems. I am not sure why.

https://hub.edison.tn.gov/oam/server/dap/cred_submit?oam_tap_token=v2.0~OAAMPartner~4E31ABE754E017FFFFDEB4~8D27B35278B60F799C1656CC1CA829F8A3F31465~860FB3E2D9758408D429B472E504EA2E~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  • Root Admin

Let's go ahead and do some clean-up work and remove the tools and logs we've run.

Please download KpRm by kernel-panik and save it to your desktop.

  • right-click kprm_(version).exe and select Run as Administrator.
  • Read and accept the disclaimer.
  • When the tool opens, ensure all boxes under Actions are checked.
  • Under Delete Quarantines select Delete Now, then click Run.
  • Once complete, click OK.
  • A log will open in Notepad titled kprm-(date).txt.
  • Please attach that file to your next reply. (not compulsory)

 

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
  6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes

 

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  • 4 weeks later...
  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

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