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Malwarebytes said there were internet issues when downloading an update?


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Malwarebytes said there were internet issues, or problems when downloading the update, or something along those lines. Similar to the very first thread I made here. It seemed like it installed normally after that though.

Was wondering if everything was ok with my installation. Only things I recently downloaded was an update for my nvidia graphics driver, and discord to reinstall and fix a minor bug I was having.

Should mention that I reinstalled discord before my previous thread. So the only thing I installed was the nvidia graphics driver update.

mbst-grab-results.zip

Edited by Badran
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I wouldn’t have made the thread if I was able to stay off the computer, but I have a support ticket open for a software related bug and they close tickets if you don’t reply within 48 hours, unfortunately.

Hoping nothing is wrong and this can be wrapped up quickly.

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  • Root Admin
  • Solution

I don't see any real obvious issues @Badran but let's go ahead and run a general check and clean up script again just to make sure.

Please run the following fix.

 

NOTE: Please read all of the information below before running this fix.

  • NOTICE: This script was written specifically for this user, for use on this particular machine.
  • Running this on another machine may cause damage to your operating system that cannot be undone.

Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply

Farbar program:   FRSTEnglish.exe

Save the attached file:  FIXLIST.TXT to this folder C:\Users\baran\Downloads\

NOTE. It's important that both files, FRSTEnglish.exe, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

 

 

Run the Farbar program with Admin rights and press the Fix button just once and wait.

The fix may possibly take up to 60 minutes to complete

If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log named Fixlog.txt in the same folder you ran the Farbar program from. Please attach that log on your next reply.

 

  1. NOTE:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity.
  2. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed in most, but not all cases.
  3. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Discord cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

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2 hours ago, AdvancedSetup said:

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

Just in regards to this bit here, would that be Malwarebytes, Windows Defender, or both/neither  I disable?

If so, how would I go around doing that?

I don't need to worry about downloading FRSTEnglish, since I got that from the support tool I imagine.

Sorry for the late reply. I wasn't here.

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I forgot to ask, but since the firewall reset it’s settings, for programs like my ASUS services and games I’ve got installed which ask me to select if it’s allowed to use public/private networks, should I just check both the private and public network boxes?

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  • Root Admin

Yes, it is normal to be asked by a few utilities to allow access. You should be able to safely do so.

All looks good. It was able to clean up the temporary files and check the system.

Yes, the disk check was set to run on purpose

All looks good.

Make sure you check for any Windows Updates and you should be all good now

 

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Ok, I see.

I think I allowed the two ASUS programs that popped up into private too on accident, but I suppose that can be fixed by running this script again, or by changing the firewall rules.

Also have turned off the PC now, since I’m still taking a break.

Edited by Badran
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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

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