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Quick Scan Results with 0 Warning

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I got a message from a schedule scan that I needed to address, when I went to view the results this is what I get

I clicked on Next and got this message, why would I get a message is ) items are found, and why is it in RED? Clicking on Close yields the same result.




-Log Details-
Scan Date: 2/24/23
Scan Time: 7:00 AM
Log File: 25507c4a-b443-11ed-aa49-f8b156bdd0f8.json

-Software Information-
Components Version: 1.0.1920
Update Package Version: 1.0.66057
License: Premium

-System Information-
OS: Windows 10 (Build 19045.2604)
CPU: x64
File System: NTFS
User: System

-Scan Summary-
Scan Type: Quick Scan
Scan Initiated By: Scheduler
Result: Completed
Objects Scanned: 4123
Threats Detected: 0
Threats Quarantined: 0
Time Elapsed: 1 min, 20 sec

-Scan Options-
Memory: Enabled
Startup: Disabled
Filesystem: Disabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Disabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


Edited by Firefox
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  • Root Admin

Thank you for the report @Firefox


To begin, please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply

Thank you


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