Multiple RTP detections after upgrading Malwarebytes, suspected malware

[happt23]

Two days ago, I started the free trial of Malwarebytes Premium after having used the free version for more than a year. On the same day, Malwarebytes had two RTP detections, seen below.

C:\Program Files\SoftEther VPN Client\vpnclient_x64.exe

These stick out to me as strange for a number of reasons. First of all, as I said previously, this was my first day using real-time protection. Unless I am missing something, there is a good chance my computer could have been connecting with similar IP addresses prior and have gotten malware. Moreover, the time that I got both detections, particularly the second one, is strange. During the first detection, I was on a website (haveibeentrained.com, which I am pretty sure is not malicious), so I dismissed it as malvertising or something and closed out of the website. However, the second time happened not only when I was asleep, but while my computer’s WiFi was turned off (Although I believe I was listening to downloaded music at this time, so I don’t think the computer was off.) Moreover, it came from my SoftEther VPN client, which was off (and had been for a while).

My computer has also been acting somewhat strangely, although it has been for a while (I’ve had the computer for a year and a half, the “strangeness” mostly started a few months ago) It runs fairly slowly, and occasionally apps crash for no reason, as does the machine. Two days again I opened the Minecraft Launcher and, after a minute or so, the brightness on my screen immediately became super low and a dark gray rectangle appeared in the middle of my screen. When I hovered over the minecraft launcher, the representation of the app was the same as this dark gray rectangle, although it didn’t behave like an app. It became slow to the point of unusability and the machine restarted itself with no explanation. That anecdote is not really my core issue though, and more just an example of some of the strange things my computer does– Ultimately, it is possible that is just an issue with the Minecraft Launcher, but it does similar things enough that it seems to be a pattern.

Three last notes. First of all, I should note that I use my school’s WiFi which is insecure. I cannot really do anything about this as they more-or-less prohibit the use of VPNs and will shut down your session if they can see that you are using one. Additionally, I have been running several scans today, and one of them is particularly strange, claiming that the scan took place on 9/16/52 and lasted -262991 (!) minutes. I am not sure if this is a bug with Malwarebytes or some sort of weird malware activity, because as far as I know scans cannot occur for a negative amount of time. 

Finally, I have all the logs I need– FRST, Malwarebytes, and the Malwarebytes support tool. However, there is a lot of personal information on them that I do not necessarily want on the internet for privacy concerns (basically just my name and my downloads I guess). Is there a way I can change the .txt file to change this, or alternatively just message it to one of the trusted experts, so they can help me without having my personal info online? 

 

 

Edited February 22, 2023 by AdvancedSetup
Corrected font issue

[AdvancedSetup]

Good day @happt23

You can send me the logs via Private Message if you like.

 

To begin, please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

• Download the Malwarebytes Support Tool
• In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
• In the User Account Control pop-up window, click Yes to continue the installation
• Run the MBST Support Tool
• In the left navigation pane of the Malwarebytes Support Tool, click Advanced
• In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
• A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply

Thank you

 

[happt23]

Here, I sent you the logs as well as a small note regarding one of the parts of the FRST log. I had already gotten a Malwarebytes Support Tool log today, so I sent you that one. Thanks for helping me with this issue.

[AdvancedSetup]

Issue discussed and worked via PM - Closing this topic now