Malwarebytes crashes(?) while scanning

[MehmedY98]

Malwarebytes crashes while scanning my files. After cleaning storage and reinstalling the application, the problem persists. What should I do? I am using a Samsung Galaxy A8 and Android 9 and not rooted.

[mbam_mtbr]

Hi @MehmedY98,

This is most likely due to battery optimization being turned on for Malwarebytes for Android.  Some mobile device companies are very diligent about optimizing battery usage to preserve the battery.  Since anti-malware scanners run in the in the background, they are a target for battery optimization turning them off.  When first installing Malwarebytes, one of the action items is to turn off optimization for this reason.  By disabling battery optimization for Malwarebytes, this should resolve the issue.