Error Code 703 (0,13) Can anyone please help?

[Flapjack]

I opened MBAM this morning to run my daily scan. But as soon as I clicked to run the updates I received the message "Error code 703 (0,13). Please contact MBAM support". I tried rebooting my PC and then tried opening MBAM again, but it flashed up the same error message straight away.

I checked on this forum for any info on this error message but in the listed error messages I see the advice is to contact MBAM - so here I am

Can anyone please help me to sort this out?

Thanks in advance.

[AdvancedSetup]

Please try downloading and running this and see if it corrects it or not.

http://www.malwarebytes.org/mbam/database/mbam-rules.exe

[Flapjack]

Please try downloading and running this and see if it corrects it or not.

http://www.malwarebytes.org/mbam/database/mbam-rules.exe

Thank you so much - my MBAM is now up and running again - I can't start the day without it

[deb_a]

Please try downloading and running this and see if it corrects it or not.

http://www.malwarebytes.org/mbam/database/mbam-rules.exe

I tried downloading & running this file, but it keeps coming up as "An error occurred while trying to copy this file. A source file is corrupted." Do you have a newer version?

[AdvancedSetup]

If you're running XP you can try deleting this file:

C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref

And attempt the rules update download again.

If that does not work then it's also quite possible that either your Anti-Virus is blocking the update, program or you may be infected.

Please see the FAQ if your Anti-Virus is possibly blocking otherwise you may need to have someone assist you with Malware detection and removal.

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

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