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Error Code 703 (0,13) Can anyone please help?

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I opened MBAM this morning to run my daily scan. But as soon as I clicked to run the updates I received the message "Error code 703 (0,13). Please contact MBAM support". I tried rebooting my PC and then tried opening MBAM again, but it flashed up the same error message straight away.

I checked on this forum for any info on this error message but in the listed error messages I see the advice is to contact MBAM - so here I am <_<

Can anyone please help me to sort this out?

Thanks in advance.

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  • 3 weeks later...
  • Root Admin

If you're running XP you can try deleting this file:

C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref

And attempt the rules update download again.

If that does not work then it's also quite possible that either your Anti-Virus is blocking the update, program or you may be infected.

Please see the FAQ if your Anti-Virus is possibly blocking otherwise you may need to have someone assist you with Malware detection and removal.

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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