Cybevasion website blocked

[Cybevasion]

Hello,

Our website cybevasion.fr has been blocked by the Malwarebytes Extension on Firefox.

Could-you unblock our website please ? It's a false positive.

Thanks

[JPopovic]

Hello,

This domain has been unblocked long time ago.

Please check for the Update if you use MB Premium version or delete browser cache if you use MB Browser Guard.

Thank you!

[Cybevasion]

Thank you for your answer.
Our customer has cleared his cookies, data and history on Firefox but still has the problem.
Is there any alternative to investigate more ? maybe if our customer can generate a report and I forward it to you... I don't know if this feature exists...
He use "Malwarebytes Browser Guard".

[Porthos]

Just now, Cybevasion said:

He use "Malwarebytes Browser Guard".

What version doe the customer use? Current is 2.5.7

[Cybevasion]

Thanks for your help.

He was using 2.5.4. Then, he updates from the Firefox menu and now has version 2.5.7

But the problem is still here

 

[Cybevasion]

Here the debug log of our customer if it can help :

BG-Logs_v2.5.7_2023-02-14_141016.txt

[leo3487]

As Im seeing at Feb 18, site is not blocked

(Im not from staff, just a Malwarebytes Browser Guard user)