HLaptop Posted February 8, 2023 ID:1553562 Share Posted February 8, 2023 This problem still persists. I have unchecked the required setting to be able to use LibreOffice, however I just wanted to give an update on this. Attached is the actual log for this detection, here is the results: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 2/8/23 Protection Event Time: 2:57 PM Log File: 37323c20-a7f3-11ed-bf71-00ff67f2c0e0.json -Software Information- Version: 4.5.21.231 Components Version: 1.0.1890 Update Package Version: 1.0.65424 License: Premium -System Information- OS: Windows 10 (Build 19044.2486) CPU: x64 File System: NTFS User: System -Exploit Details- File: 0 (No malicious items detected) Exploit: 1 Exploit.PayloadProcessBlock, C:\Windows\system32\spool\DRIVERS\x64\3\E_YARNSDE.EXE \MON \FU C:\Users\R\AppData\Local\Temp\epi55C8.tmp, Blocked, 0, 392684, 0.0.0, , -Exploit Data- Affected Application: LibreOffice Protection Layer: Application Behavior Protection Protection Technique: Exploit payload process blocked File Name: C:\Windows\system32\spool\DRIVERS\x64\3\E_YARNSDE.EXE \MON \FU C:\Users\THIS PC\AppData\Local\Temp\epi55C8.tmp URL: libreoffice.txt Link to post Share on other sites More sharing options...
HLaptop Posted February 8, 2023 Author ID:1553563 Share Posted February 8, 2023 I should have stated, this is only when I try to print a document and not when I open the document so I guess this is a deferent problem. Even with the unchecking of the above fix, I still cannot print. The file in question Malwarebytes is alerting to I ran it rhtough VirusTotal. That file is clean. Here are those results: https://www.virustotal.com/gui/file/6a2067bf0fc7f5bc7b2b2ea9b26b767dc4723e4e770d247c0b8d1cee7aa0e28c Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 8, 2023 Root Admin ID:1553594 Share Posted February 8, 2023 Hello @HLaptop To begin, please do the following so that we may take a closer look at your installation for troubleshooting: NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply Thank you Link to post Share on other sites More sharing options...
Solution HLaptop Posted February 23, 2023 Author Solution ID:1556206 Share Posted February 23, 2023 For anyone else experiencing this problem here is the fix from the Mawarebytes administrator: Go to Settings, Security. Scroll to the bottom and click on Advanced Settings Then click on the column "Application behavior protection" Then uncheck "Office loading points abuse prevention" Click Apply Then restart the Libre Office application. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 23, 2023 Root Admin ID:1556215 Share Posted February 23, 2023 Glad you were able to resolve the issue. Link to post Share on other sites More sharing options...
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