Jump to content

Malwarebytes blocking word 2021 as Exploit.PayloadProcessBlock


mit9
Go to solution Solved by Porthos,

Recommended Posts

Hi Team,
I have 2021 office and have Malwarebytes premium subscription. Currently as I open MS Word, it shuts down immediately with Malwarebytes pop-up of Exploit.PayloadProcessBlock. I exported the detection to text.
Please review and let me know what you think?
I do not see this blocking behavior for Excel or Powerpoint, but it is seen when I open word App. 
 

error.txt

Link to post
Share on other sites

Hi, yes the setting is enabled on my application, I tried disabling it and word opens fine.
Now trying to understand the cause, why would the setting block Word App and not the other ones (Excel or Powerpoint)? Also, isn't is a false positive detection?

Link to post
Share on other sites

  • Solution
3 minutes ago, mit9 said:

Hi, yes the setting is enabled on my application, I tried disabling it and word opens fine.
Now trying to understand the cause, why would the setting block Word App and not the other ones (Excel or Powerpoint)? Also, isn't is a false positive detection?

Keep it off.

That setting is specific to penetration testing (i.e. not actual threats) so enabling won't really do anything unless the system is tested using third party testing tools/test exploits.  It is purely for testing purposes to verify that protection is working properly, however it is not needed for protecting your system from actual malware which is why it is turned off by default.

I hope that helps to clarify things and if there is anything else we might help with please let us know.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.