Jump to content

Having trouble


Recommended Posts

Thanks Melboy.

Here it is. I'll leave this computer running until I get your reply.

Thanks.

[boot loader]

timeout=10

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Safe Mode Microsoft Windows XP Home Edition" /safeboot:minimal

Link to post
Share on other sites

Hi CSF

That looks good.

When you reboot now, you should see three options:

Microsoft Windows XP Home Edition

Microsoft Windows Recovery Console

Safe Mode Microsoft Windows XP Home Edition

Use your arrow keys to select which boot option you would like and press enter.

If you don't choose anything, Windows should boot normally after a short time.

Go ahead and try Safe Mode Microsoft Windows XP Home Edition.

Post back with how you did.

Link to post
Share on other sites

Hi CSF

I am not getting the menu you describe. It boots up normally. I am not tapping on F8. Am I supposed to do that?

No, no need to tap F8. There is a problem somewhere.

As your logs look free of malware, that problem does not appear to be malware related.

I suggest you try a general PC troubleshooting forum for this.

These sites have a variety of experts with experience in other areas of Computing & Technology that are better equipped to investigate and resolve these kinds of issues.

Links for some recommended forums are provided below. Registration is free, it only takes a few minutes. :)

The Elder Geek on Windows

BleepingComputer.com

WhattheTech

Sorry I couldn't be of further help.

======================================================================

SafebootCreator

  • Double click SafebootCreator.exe to launch it
  • Select Option 2 by hitting your 2 key then hit Enter
  • A Notepad file will open showing the contents of your restored original Boot.ini file which should match:
    [boot loader]
    timeout=3
    default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
    [operating systems]
    multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
    C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons


  • If it doesn't match the above Do not proceed. Do not re-boot your computer and Copy/Paste the contents of the notepad file in your next reply please.
  • If it does match the above, please continue with the instructions below.

======================================================================

We need to remove some of the programs I had you use.

Uninstall Combofix

We Need to Remove ComboFix

  1. Please go to Start -> Run
  2. Enter "ComboFix /uninstall" (without quotes). Note the space between "ComboFix" and "/uninstall", it needs to be there.
    combofix.png
  3. Press OK (Or hit enter).
  4. Allow ComboFix to remove itself.

OTC by OldTimer

Download OTC by Old Timer and save it to your Desktop.

  • Double-click OTC.exe
  • Click the CleanUp! button
  • Select Yes when the Begin cleanup Process? Prompt appears
  • If you are prompted to Reboot during the cleanup, select Yes
  • The tool will delete itself once it finishes, if not delete it by yourself

======================================================================

This is my general post for when your logs show no more signs of malware, although please remember the advice in my previous reply appertaining to the Backdoor infection you had. Although your logs look clean - I can't guarantee that it is at all secure.

General Security and Computer Health

Below are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.

  • Make sure that you keep your antivirus updated
    New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
    Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
    Uninstall Tools for Major Antivirus Products
  • Security Updates for Windows, Internet Explorer & Microsoft Office
    Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.
    Note: The update process uses ActiveX, so you will need to use internet explorer for it and allow the ActiveX control to install.
  • Update Non-Microsoft Programs
    Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month.

Recommended Programs

I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.

  • WinPatrol
    As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.
  • Malwarebytes' Anti-Malware
    As you already have Malwarebytes' Anti-Malware on board I would keep it regularly updated and run regular quick scans with it. (TIP: Cleaning out temp files can reduce scanning times.)
    Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. The full version includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.
  • Hosts File
    For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.
  • Use an alternative Internet Browser
    Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead:
    Firefox
    Opera
  • Install and use a firewall with outbound protection
    The Windows firewall only monitors incoming traffic, NOT outgoing. Using a software firewall in its default configuration to replace the Windows firewall greatly reduces the risk of your computer being hacked. Make sure your firewall is always enabled while your computer is connected to the internet.
    Note: You should only have one firewall installed at a time. Having more than one firewall installed at once is likely to cause conflicts and may well decrease your overall protection as well as seriously impairing the performance of your PC.
    Suggestions:

    [Please note that trial pay is not needed to get any product for free.]

Finally I am trying to make one point very clear. It is absolutely essential to keep all of your security programs up to date.

Also please read this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Happy surfing and stay clean!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.