busker Posted January 24, 2023 ID:1551317 Share Posted January 24, 2023 I accepted the free trial and now i can't see the www.kinman.com site. Malwarebytes tells me the site might be phishing me but i trust kinman's old site. I added kinman to the allowed list and it's still being blocked. How can i get malwarebytes to allow the site? Thanks. Link to post Share on other sites More sharing options...
Porthos Posted January 24, 2023 ID:1551321 Share Posted January 24, 2023 I have moved you post so the site can be evaluated. It could be a false positive and it will be fixed for everyone this way. Link to post Share on other sites More sharing options...
busker Posted January 24, 2023 Author ID:1551322 Share Posted January 24, 2023 When i look at the choices, i feel a little afraid that i will get in over my head and cause other problems. I really should NOT have agreed to this free trial - it's becoming a headache. I have other things to do, like, get into Kinman's site so that i can complete a purchase. They only allow messages to be sent through their site - they don't accept email communications. Now, i can't even see the site. Can i get some real help, please, instead of a showing me list of unknown steps i have never seen before? Thanks Link to post Share on other sites More sharing options...
Staff BjelakovicL Posted January 24, 2023 Staff ID:1551323 Share Posted January 24, 2023 Hi, Thanks for reporting. This will be fixed in the next database update going out in a couple of hours. 1 Link to post Share on other sites More sharing options...
Porthos Posted January 24, 2023 ID:1551326 Share Posted January 24, 2023 14 minutes ago, busker said: Can i get some real help The site is a false positive detection and is being fixed. But to answer your question... To exclude websites, You might need both of these instructions. Malwarebytes Browser Guard Allow list and Support screens Add to the Allow List in Malwarebytes for Windows 1 Link to post Share on other sites More sharing options...
busker Posted January 24, 2023 Author ID:1551328 Share Posted January 24, 2023 2 minutes ago, Porthos said: The site is a false positive detection and is being fixed. But to answer your question... To exclude websites, You might need both of these instructions. Malwarebytes Browser Guard Allow list and Support screens Add to the Allow List in Malwarebytes for Windows Hey thanks. I'll have a look at these links a bit later. I need to got out for a while. I hope it's easy to do what's in these links. I am not so savvy with the technical side of computers because i rarely have to do this sort of thing. I'll have to Google what a "false positive detection" is to know what you mean. Link to post Share on other sites More sharing options...
busker Posted January 24, 2023 Author ID:1551329 Share Posted January 24, 2023 May people complain that Kinman has an antiquated website. I am experiencing that now, it seems. Link to post Share on other sites More sharing options...
Porthos Posted January 24, 2023 ID:1551339 Share Posted January 24, 2023 1 hour ago, busker said: I'll have to Google what a "false positive detection" is to know what you mean. Detected in error. Link to post Share on other sites More sharing options...
busker Posted January 24, 2023 Author ID:1551406 Share Posted January 24, 2023 6 hours ago, Porthos said: Detected in error. Well, it seems all i had to do was update Google Chrome. I got that info from one of the links you sent to me. I can see the kinman website now. Thank you. Link to post Share on other sites More sharing options...
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