POINTSOFT Posted January 20, 2023 ID:1550649 Share Posted January 20, 2023 (edited) We had a problem on the website that we develop https://cihal.fr, problem corrected since the end of November but your system still blocks the access on the website of our client. The site is secured and validated reliable by Google : https://transparencyreport.google.com/safe-browsing/search?url=cihal.fr Please remove the blacklist https://cihal.fr Best regards Edited January 20, 2023 by TeMerc Disabled link Link to post
Staff TeMerc Posted January 20, 2023 Staff ID:1550651 Share Posted January 20, 2023 23 minutes ago, POINTSOFT said: We had a problem on the website that we develop https://cihal.fr, problem corrected since the end of November but your system still blocks the access on the website of our client. The site is secured and validated reliable by Google : https://transparencyreport.google.com/safe-browsing/search?url=cihal.fr Please remove the blacklist https://cihal.fr Best regards Hello- The block on this domain was disabled some time ago, please send us the detection log showing the block, thanks Link to post
POINTSOFT Posted January 20, 2023 Author ID:1550653 Share Posted January 20, 2023 Where can i find the logs ? This is the url of Chrome extension. chrome-extension://ihcjicgdanjaechkgeegckofjjedodee/app/eventpages/block.html?referrer=null&url=https%3A%2F%2Fcihal.fr%2F&host=cihal.fr&type=malware&subtype=reputation&tabId=1337932089&filename=undefined&prevUrl=null Link to post
Porthos Posted January 20, 2023 ID:1550654 Share Posted January 20, 2023 (edited) This is a Browser Guard exclusive block. @thisisu @Dashke I have moved your post and notified the correct team. Edited January 20, 2023 by Porthos 1 Link to post
thisisu Posted January 20, 2023 ID:1550732 Share Posted January 20, 2023 The site has been whitelisted. Please allow 1-3 hours for the changes to take effect. Link to post
POINTSOFT Posted January 21, 2023 Author ID:1550812 Share Posted January 21, 2023 Thank you. Link to post
POINTSOFT Posted January 23, 2023 Author ID:1551053 Share Posted January 23, 2023 I tried to go to the website this morning and it still doesn't work Link to post
Porthos Posted January 23, 2023 ID:1551060 Share Posted January 23, 2023 26 minutes ago, POINTSOFT said: I tried to go to the website this morning and it still doesn't work You need to clear your browser cache. Also check for updates. Link to post
Porthos Posted January 23, 2023 ID:1551061 Share Posted January 23, 2023 If the above does not work. Uninstall and reinstall browser guard. Re-start the browser in between. Open the browser and wait 5 minutes before checking the site again. Link to post
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now