Jump to content

SlickVPN Client no longer works


Recommended Posts

I have MalwareBytes Premium 4.5.20
The software updated today
After which MalwareBytes uninstalled my VPN software (SlickVPN) as PUP
I tried to reinstall my SlickVPN client
MalwareBytes deleted the install file having flagged it as PUP
I went and got a new copy of the install file
When I ran the new install file MalwareBytes deleted the install file again and again flagged it as PUP
I told MalwareBytes that the VPN install file was OK
And I reinstalled it

But the VPN still doesn't work.
It did before the software update.
I don't recall asking for MalwareBytes to break my computer's access to the internet as a part of the product.

Everything worked perfectly before the update. Now it doesn't.

I want my old version back.

Link to post
Share on other sites

  • Staff
1 minute ago, KenLinder said:

I have MalwareBytes Premium 4.5.20
The software updated today
After which MalwareBytes uninstalled my VPN software (SlickVPN) as PUP
I tried to reinstall my SlickVPN client
MalwareBytes deleted the install file having flagged it as PUP
I went and got a new copy of the install file
When I ran the new install file MalwareBytes deleted the install file again and again flagged it as PUP
I told MalwareBytes that the VPN install file was OK
And I reinstalled it

But the VPN still doesn't work.
It did before the software update.
I don't recall asking for MalwareBytes to break my computer's access to the internet as a part of the product.

Everything worked perfectly before the update. Now it doesn't.

I want my old version back.

Hello- Please collect the logs showing the detection so we can determine the direct issue.

Link to post
Share on other sites

You can find Scan and Protection logs within the Malwarebytes 4 program in the following location

 

image.png

 

RTP stands for Real-Time Protection and is where automatic protection operations would normally be logged

 

image.png

 

If you click on the View option you should get something similar to the following with other options available.

 

image.png

 

 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.