No option on my Samsung s21 for the Background Exclusion

[ISpiltThatMilk]

 

[Porthos]

Lets start here. It is Malwarebytes not the following. Try the correct spelling in whatever you were searching.

I have fat fingers so I make mistakes as well. auto correct is a pain too.

Edited January 18, 2023 by Porthos

[Porthos]

The following has just about any thing you need for the Android product.

Malwarebytes for Android & Chromebook

Install & Setup

• Activate Malwarebytes Premium on Android device
• Download and install Malwarebytes for Android
• Upgrade to the latest version of Malwarebytes for Android
• Activate Malwarebytes Premium on Chromebook device
• Activer Malwarebytes Premium sur un appareil Android
• Activer Malwarebytes Premium sur un appareil Chromebook
• Ative o Malwarebytes Premium no dispositivo Android
• Ative o Malwarebytes Premium no dispositivo Chromebook
• Download and install Malwarebytes on Chromebook devices
• Fix Malwarebytes for Android device issues
• Malwarebytes for Android and Chrome OS system requirements
• Malwarebytes Premium auf Android-Geräten aktivieren
• Malwarebytes Premium auf Chromebook-Gerät aktivieren
• Video: Activate Malwarebytes for Android
• Video: Install and Activate Malwarebytes for Chromebook

Learn

• On-Demand Text Scan with Malwarebytes for Android
• Act on scan results in Malwarebytes for Android
• Cancel subscription or request refund for purchase on Google Play
• Change the license key in Malwarebytes on Android devices
• Check the Real-Time Protection status on Android device
• Deactivate Malwarebytes as a device administrator on Android
• Enable or disable Malwarebytes for Android as a device administrator
• Enable or disable Real-Time Protection on Android device
• Locate license key details in Malwarebytes Premium on Android device
• Malwarebytes Call Protection guide
• Malwarebytes features and limitations on Chrome OS
• Malwarebytes for Android About overview
• Malwarebytes for Android Notifications settings overview
• Malwarebytes for Android Security Audit overview
• Malwarebytes for Android Other settings overview
• Malwarebytes for Android Privacy audit overview
• Malwarebytes for Android Scanning settings overview
• Malwarebytes for Android widget
• Malwarebytes for Android Your apps overview
• Malwarebytes Premium Trial for Android essentials
• Malwarebytes required functions on Android device
• Manually update database in Malwarebytes for Android
• Read Security news in Malwarebytes for Android
• Remove threats from external storage in Malwarebytes for Android
• Run a scan with Malwarebytes for Android and Chromebook
• Uninstall Malwarebytes for Android
• Uninstall Malwarebytes on Chromebook
• View Whitelist in Malwarebytes for Android

Product Guide

• Malwarebytes for Android and Chromebook guide

Troubleshoot

• Android OS disabling Malwarebytes Safe Browsing Scanner
• Call Protection and SMS features removed from Malwarebytes for Android and Chrome OS
• Clear app data for Malwarebytes on Android devices
• Malwarebytes on Android FAQs
• Report a problem with Malwarebytes for Android
• Start Android in safe mode
• Unable to activate Malwarebytes Premium license key on Android device

[ISpiltThatMilk]

On 1/18/2023 at 5:51 PM, Porthos said:

Lets start here. It is Malwarebytes not the following. Try the correct spelling in whatever you were searching.

I have fat fingers so I make mistakes as well. auto correct is a pain too.

This didn't help at all. I spell it right, & it's still not there.

[Porthos]

You did not need a new topic.  This one is fine.

@mbam_mtbr

[ISpiltThatMilk]

16 minutes ago, Porthos said:

You did not need a new topic.  This one is fine.

@mbam_mtbr

Oh, thanks a lot. That helps so much, I pay premium but I can't have a second post after numerous months? Oh, thanks a lot! So helpful!

[ISpiltThatMilk]

19 minutes ago, Porthos said:

You did not need a new topic.  This one is fine.

@mbam_mtbr

Yeah, & so you just go ahead and delete it. Thanks so much, wow.

[Porthos]

4 minutes ago, ISpiltThatMilk said:

I pay premium but I can't have a second post after numerous months?

I have asked a staff member to assist you. Your post here on this topic showed me you had had no further assistance.

Why did you wait a month to post again after I gave you links to every help article on MB for android?

If you do not wish to wait,

It's best to open a support ticket so one of the mobile device support agents can assist you with this.

Please note it may take a few days before a reply though due to high ticket volumes. Please only open one ticket

Consumer Support
https://support.malwarebytes.com/hc/en-us/requests/new

Thanks

[mbam_mtbr]

Hi @ISpiltThatMilk,

If you click on the dropdown Apps not optimized, does it give you the option to see All apps?  If so, is Malwarebytes in the list after selecting all apps?

Edited February 24, 2023 by mbam_mtbr