ialuronico Posted January 12, 2023 ID:1549317 Share Posted January 12, 2023 A few days ago I installed some suspicious software. Since then I noticed that my monitor wasn't switching off as usual to save power. I see with `powercfg --requests` that the process `\Device\HarddiskVolume3\Windows\Microsoft.NET\Framework\v4.0.30319\RegAsm.exe` is causing this. This seems quite suspicious. I am attaching the support tool zip file. Thanks. mbst-grab-results.zip Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 12, 2023 Root Admin ID:1549340 Share Posted January 12, 2023 Hello and @ialuronico My screen name is AdvancedSetup and I will assist you with your system issues. Let's keep these principles as we proceed. Make sure to read the entire post below first. Please follow all steps in the provided order and post back all requested logs Please attach all log files to your post, unless otherwise requested Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans have been completed. Temporarily disable Microsoft SmartScreen to download the software below if needed. Make sure to turn it back on once the scans are completed. Searching, detecting, and removing malware isn't instantaneous and there is no guarantee to repair every system. Before we start, please make sure that you have an external backup, not connected to this system, of all private data. Do not run online games while the case is ongoing. Do not do any free-wheeling or risky web-surfing. Only run the tools I guide you to use. Please don't run any other scans, download, install or uninstall any programs while I'm working with you. Cracked, Hacked, or Pirated programs are not only illegal but also can make a computer a malware victim. Having such programs installed is the easiest way to get infected. It is the leading cause of ransomware encryption. It is at times also a big source of current Trojan infections. If there are any on the system you should uninstall them before we proceed. Please be patient and stick with me until I give you the "all clear". We don't want to waste your time, please don't waste ours. If your system is running Discord, please be sure to Exit it while this case is ongoing. Please run the following steps and post back the logs as an attachment when ready. Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed. Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed. If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download. Spoiler Spoiler When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users. Example of Microsoft Edge blocking the download STEP 01 If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan. If you don't have Malwarebytes installed yet please download it from here and install it. Once installed then open Malwarebytes and select Scan and let it run. Once the scan is completed make sure you have it quarantine any detections it finds. If no detections were found click on the Save results drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply. If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply. If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply. If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run. STEP 02 Please download AdwCleaner by Malwarebytes and save the file to your Desktop. Double-click to run the program Accept the End User License Agreement. Wait until the database is updated. Click Scan Now. When finished, if items are found please click Quarantine. Your PC should reboot now if any items were found. After reboot, a log file will be opened. Attach or Copy its content into your next reply. RESTART THE COMPUTER Before running Step 3 STEP 03 Please download the Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens, click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time Please attach the Additions.txt log to your reply as well. On your next reply, you should be attaching frst.txt and additions.txt to your post, every time. Thanks Link to post Share on other sites More sharing options...
ialuronico Posted January 13, 2023 Author ID:1549412 Share Posted January 13, 2023 Thanks for your reply. I went through the steps. I am attaching all the logs. Addition.txt FRST.txt AdwCleaner[C00].txt MBreport.txt Link to post Share on other sites More sharing options...
Solution ialuronico Posted January 13, 2023 Author Solution ID:1549417 Share Posted January 13, 2023 Actually when I switched off all antiviruses Microsoft Defender found this: Now I stopped Regasm from the Task Manager and `powercfg -requests` does not show it anymore. Before it continued to pop up no matter how many times I stopped the process. Is it possible that this trojan spread somewhere else? Thanks Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 13, 2023 Root Admin ID:1549485 Share Posted January 13, 2023 Yes, removing that Scheduled Task was a good move by the system Please run the following fix Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply Farbar program location: C:\Users\me\Downloads\FRST64.exe Please download the attached fixlist.txt file and save it to C:\Users\me\DownloadsNOTE. It's important that both files, C:\Users\me\Downloads\FRST64.exe, and fixlist.txt are in the same location or the fix will not work. Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run the Farbar program FRST64.exe with Admin rights. Then click on the FIX button and wait for the clean process to complete If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log named (Fixlog.txt) in the folder C:\Users\me\Downloads please attach that log on your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more. NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords. NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Discord cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. fixlist.txt Thanks Link to post Share on other sites More sharing options...
ialuronico Posted January 13, 2023 Author ID:1549520 Share Posted January 13, 2023 Thank you very much. I the fix. I am attaching the log. (have to say that the software was not responding after some time, I closed it. I rebooted. And a scan happened before Windows.) According to the logs, was there any other threat? Thanks again. Fixlog.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 13, 2023 Root Admin ID:1549530 Share Posted January 13, 2023 The log looks good, but we still have a few items to go through to make sure the system is clean. Microsoft Safety Scanner Please make sure you Exit out of any other program you might have open so that the sole task is to run the following scan. That goes especially for web browsers, make sure all are fully exited out of and messenger programs are exited and closed as well STEP 1 Please set File Explorer to SHOW ALL folders, all files, including hidden ones. Use OPTION ONE or TWO of this article https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html STEP 2 I suggest a new scan for viruses & other malware. This may take several hours, depending on the number of files on the system and the speed of the computer. The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. The download links & the how-to-run-the tool are at this link at Microsoft https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Look on the Scan Options & select the FULL scan. Then start the scan. Have lots of patience. It may take several hours. Once you see it has started, take a long long break; walk away. Do not pay credence if you see some intermediate early flash messages on the screen display. The only things that count are the End result at the end of the run. The scan will take several hours. Leave it alone. It will remove any other remaining threats as it goes along. Take a very long break, do your normal personal errands .....just do not use the computer during this scan. This is likely to run for many hours as previously mentioned ( depending on the number of files on your machine & the speed of the hardware.) The log is named MSERT.log and the log will be at C:\Windows\debug\msert.log Please attach that log with your next reply. It is normal for the Microsoft Safety Scanner to show detections during the scan process. It is scanning for basically all bread crumbs or traces of files and registry entries that "might" be or have been part of some infection or previous infection. That DOES NOT mean the computer is infected. Once the scan has been completed it uploads the log to their Cloud service which then uses Artificial Intelligence to determine if in fact any of the traces are an infection or not. Then it writes into the log on your computer what it found. Link to post Share on other sites More sharing options...
ialuronico Posted January 14, 2023 Author ID:1549670 Share Posted January 14, 2023 Thanks for the support. I am attaching this last log from Microsoft Safety Scanner. Was there anything suspicious? Also, is there any personal identifiable information in the files I attached in this forum? Thanks again. msert.log Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 16, 2023 Root Admin ID:1549802 Share Posted January 16, 2023 That log from Microsoft is clean. The logs posted by you should not contain any personal information unless you've used your own real name to setup your Windows user profile. How is the computer running now? Are there still any signs of an infection or threat? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 16, 2023 Root Admin ID:1549803 Share Posted January 16, 2023 SecurityCheck by glax24 I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications. Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe If Microsoft SmartScreen blocks the download, click through to save the file This tool is safe. Smartscreen is overly sensitive. If SmartScreen blocks the file from running click on More info and Run anyway Right-click with your mouse on the Securitycheck.exe and select "Run as administrator" and reply YES to allow to run & go forward Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file. Attach it with your next reply. You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt Thank you Link to post Share on other sites More sharing options...
ialuronico Posted January 16, 2023 Author ID:1549857 Share Posted January 16, 2023 Thank you for the support. The computer runs smoothly now. After removing that Wacatac I haven't had any issues anymore. Please find the requested file attached. SecurityCheck.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 16, 2023 Root Admin ID:1549920 Share Posted January 16, 2023 Please uninstall, update, or otherwise address the following as appropriate for your system. The elevation prompt for administrators disabled |^It is recommended to enable (default): Win+R typing UserAccountControlSettings and Enter^ 7-Zip 18.05 (x64 edition) v.18.05.00.0 Warning! Download Update | Uninstall old version and install new one. 7-Zip 18.05 v.18.05 Warning! Download Update | Uninstall old version and install new one. Adobe Creative Cloud v.5.3.1.470 Warning! Download Update Cisco Webex Meetings v.42.6.6 Warning! Download Update Discord v.1.0.9003 Warning! Download Update FileZilla Client 3.49.1 v.3.49.1 Warning! Download Update GIMP 2.10.6 v.2.10.6 Warning! Download Update Git version 2.17.0 v.2.17.0 Warning! Download Update Google Chrome v.108.0.5359.126 Warning! Download Update Microsoft Edge v.108.0.1462.76 Warning! Download Update Microsoft Teams v.1.3.00.26064 Warning! Download Update Microsoft Visual Studio Code v.1.74.2 Warning! Download Update Mozilla Firefox 88.0.1 (x64 en-US) v.88.0.1 Warning! Download Update Node.js v.10.16.0 Warning! Download Update Notepad++ (32-bit x86) v.8.4.7 Warning! Download Update Sandboxie 5.49.7 (64-bit) v.5.49.7 Warning! Download Update TeamViewer v.15.34.4 Warning! Download Update Vuze v.5.7.6.0 Warning! Ad-supported P2P-client. Zoom v.5.12.2 (9281) Warning! Download Update calibre 64bit v.5.34.0 Warning! Download Update ---------------------------- [ UnwantedApps ] ----------------------------- CCleaner v.6.07 Warning! Google Video Support Plugin v.19.12.1000.0 Once everything has been updated, please restart the computer and check for Windows Updates and install any updates found. Keep me posted Link to post Share on other sites More sharing options...
ialuronico Posted January 16, 2023 Author ID:1549927 Share Posted January 16, 2023 OK I set to the default option for the elevation prompt for administrators. I removed CCleaner. And updated some software as well as Windows. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 17, 2023 Root Admin ID:1549964 Share Posted January 17, 2023 How is the computer running now? Are there still any signs of an infection? Link to post Share on other sites More sharing options...
ialuronico Posted January 17, 2023 Author ID:1550027 Share Posted January 17, 2023 It is running well now! Thanks! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 17, 2023 Root Admin ID:1550030 Share Posted January 17, 2023 Excellent, glad to hear Let's go ahead and do some clean-up work and remove the tools and logs we've run. Please download KpRm by kernel-panik and save it to your desktop. right-click kprm_(version).exe and select Run as Administrator. Read and accept the disclaimer. When the tool opens, ensure all boxes under Actions are checked. Under Delete Quarantines select Delete Now, then click Run. Once complete, click OK. A log will open in Notepad titled kprm-(date).txt. Please attach that file to your next reply. (not compulsory) Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/ Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/ Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2 Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security Malwarebytes Browser Guard Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/ uBlock Origin Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes 1 Link to post Share on other sites More sharing options...
ialuronico Posted January 18, 2023 Author ID:1550169 Share Posted January 18, 2023 Done! kprm-20230118085141.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 18, 2023 Root Admin ID:1550171 Share Posted January 18, 2023 That looks great, unless there is something else we should be done here now. The system scans are coming back clean now. I'll go ahead and close your topic soon. Take care and stay safe out there. Cheers Link to post Share on other sites More sharing options...
ialuronico Posted January 18, 2023 Author ID:1550172 Share Posted January 18, 2023 Fantastic! Thanks a lot for all your help! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 18, 2023 Root Admin ID:1550174 Share Posted January 18, 2023 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
Recommended Posts