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Factory reset of Android mobile & activation of Malwarebytes


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Hi, everyone. Recently I have done a "Factory Reset" of my Android mobile phone. I had "Malwarebytes Premium" running actively, before I reset the phone. After the reinstall, I tried to install and activate the antivirus (in the same phone, of course), by using my previous account. The program indicated that, the account (license) is already in use. How to get my running license back in my mobile (One I had earlier to factory reset). Thanks!

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If purchased direct from Malwarebytes, you might have to deactivate it in your my.malwarebytes.com account first.

Activate Malwarebytes Premium on Android device

Deactivate or transfer Malwarebytes license key in My Account

If purchased from the google play store.

Restore a previous purchase from Google Play Store

  1. Open the Malwarebytes app on your Android device.
  2. In the upper-left corner of your screen, tap the Menu hamburger-menu.png icon. 
  3. Tap Settings.
  4. Tap Already have a subscription.
  5. Tap Restore Google Play purchase.

For help recovering a subscription that was purchased through the Google Play Store, see Reinstall and re-enable apps.

Edited by Porthos
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1 hour ago, Porthos said:

If purchased direct from Malwarebytes, you might have to deactivate it in your my.malwarebytes.com account first.

Activate Malwarebytes Premium on Android device

Deactivate or transfer Malwarebytes license key in My Account

If purchased from the google play store.

Restore a previous purchase from Google Play Store

  1. Open the Malwarebytes app on your Android device.
  2. In the upper-left corner of your screen, tap the Menu hamburger-menu.png icon. 
  3. Tap Settings.
  4. Tap Already have a subscription.
  5. Tap Restore Google Play purchase.

For help recovering a subscription that was purchased through the Google Play Store, see Reinstall and re-enable apps.

Ok! Porthos.. Got it. Thanks!

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