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Website blocked: Trojan.web / false positive? app.consultport.com


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We have received a report from one of our clients from France using Malwarebytes indicating that is not able to access our website app.consultport.com.

We are running behind Cloudflare and using the following IPs:

172.67.68.110    IPv4    Hosted by Cloudflare, Inc.
104.26.6.191    IPv4    Hosted by Cloudflare, Inc.
104.26.7.191    IPv4    Hosted by Cloudflare, Inc.
2606:4700:20::681a:6bf    IPv6    Hosted by Cloudflare, Inc.
2606:4700:20::681a:7bf    IPv6    Hosted by Cloudflare, Inc.
2606:4700:20::ac43:446e    IPv6    Hosted by Cloudflare, Inc.

The server supports the most recent and secure TLS protocol version of TLS 1.3.

We are continuously monitoring our site using Virustotal and none of the 91 vendors is reporting any issue.

See website_blocker.png with the screenshot that the users receive. Additionally, we sent. Additionally we attach SSL security test.

Please advise how to proceed.

Best regards,

Sebastian Nepote

CTO at Consultport

 

 

website_blocker.png

ssl_security_test.png

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