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Please ublock app.withvector.com and api.withvector.com


DeonR
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We're a legitimate company with a legitimate website and customer portal. One of our users has reported being unable to access our customer portal. Our site is not compromised in any way. The alert they received does not even give any specific reasons as to why it felt the site was unsafe. 

Please unblock:

app.withvector.com/104.22.28.253

app.withvector.com/104.22.29.253

app.withvector.com/172.67.42.2

api.withvector.com/34.107.236.43

Screenshot 2023-01-04 at 8.55.35 AM.png

And this is the json they got:
 

21BDAB974E49223C383CFC13D3756A22FDAB1E4C1ED3396D6C7B1D80D9A964AD
{
   "applicationVersion": "4.5.18.226",
   "chromeSyncResetQueryRequested": false,
   "chromeSyncResetQueryResult": false,
   "clientID": "",
   "clientType": "other",
   "componentsUpdatePackageVersion": "1.0.1838",
   "coreDllFileVersion": "0.0.0",
   "cpu": "x64",
   "dbSDKUpdatePackageVersion": "1.0.64202",
   "detectionDateTime": "2023-01-03T19:55:20Z",
   "fileSystem": "NTFS",
   "id": "8d918a54-8ba0-11ed-a674-e86f384d9354",
   "isUserAdmin": true,
   "licenseState": "licensed",
   "linkagePhaseComplete": false,
   "loggedOnUserName": "System",
   "machineID": "",
   "os": "Windows 10 (Build 19044.2364)",
   "schemaVersion": 20,
   "sourceDetails": {
      "type": "mwac"
   },
   "threats": [
      {
         "ddsSigFileVersion": "",
         "linkedTraces": [

         ],
         "mainTrace": {
            "archiveMember": "",
            "archiveMemberMD5": "",
            "cleanAction": "block",
            "cleanResult": "successful",
            "cleanResultErrorCode": 0,
            "cleanTime": "",
            "generatedByPostCleanupAction": false,
            "hubbleRequestErrorCode": 0,
            "id": "8d92fda8-8ba0-11ed-a2d7-e86f384d9354",
            "igExitCode": "",
            "isPEFile": false,
            "isPEFileValid": false,
            "isWhitelistedByAdsInfo": false,
            "linkType": "none",
            "objectMD5": "",
            "objectPath": "",
            "objectSha256": "",
            "objectSize": -1,
            "objectType": "website",
            "resolvedPath": "",
            "websiteData": {
               "blockType": 12,
               "ip": "",
               "isInbound": false,
               "port": 443,
               "processPath": "C:\\Program Files (x86)\\Google\\Chrome\\Application\\chrome.exe",
               "url": "app.withvector.com"
            }
         },
         "ruleID": -1,
         "ruleString": "",
         "rulesVersion": "0.0.0",
         "srcEngineComponent": "unknown",
         "srcEngineThreatNames": [

         ],
         "threatID": -1,
         "threatName": ""
      }
   ],
   "threatsDetected": 1
}

Again, please unblock app.withvector.com (and it makes a lot of api calls to api.withvector.com so unblock that as well).

screenshot_2023-01-04_at_8.55.35_am.png

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  • Staff
5 minutes ago, DeonR said:

We're a legitimate company with a legitimate website and customer portal. One of our users has reported being unable to access our customer portal. Our site is not compromised in any way. The alert they received does not even give any specific reasons as to why it felt the site was unsafe. 

Please unblock:

app.withvector.com/104.22.28.253

app.withvector.com/104.22.29.253

app.withvector.com/172.67.42.2

api.withvector.com/34.107.236.43

Screenshot 2023-01-04 at 8.55.35 AM.png

And this is the json they got:
 

21BDAB974E49223C383CFC13D3756A22FDAB1E4C1ED3396D6C7B1D80D9A964AD
{
   "applicationVersion": "4.5.18.226",
   "chromeSyncResetQueryRequested": false,
   "chromeSyncResetQueryResult": false,
   "clientID": "",
   "clientType": "other",
   "componentsUpdatePackageVersion": "1.0.1838",
   "coreDllFileVersion": "0.0.0",
   "cpu": "x64",
   "dbSDKUpdatePackageVersion": "1.0.64202",
   "detectionDateTime": "2023-01-03T19:55:20Z",
   "fileSystem": "NTFS",
   "id": "8d918a54-8ba0-11ed-a674-e86f384d9354",
   "isUserAdmin": true,
   "licenseState": "licensed",
   "linkagePhaseComplete": false,
   "loggedOnUserName": "System",
   "machineID": "",
   "os": "Windows 10 (Build 19044.2364)",
   "schemaVersion": 20,
   "sourceDetails": {
      "type": "mwac"
   },
   "threats": [
      {
         "ddsSigFileVersion": "",
         "linkedTraces": [

         ],
         "mainTrace": {
            "archiveMember": "",
            "archiveMemberMD5": "",
            "cleanAction": "block",
            "cleanResult": "successful",
            "cleanResultErrorCode": 0,
            "cleanTime": "",
            "generatedByPostCleanupAction": false,
            "hubbleRequestErrorCode": 0,
            "id": "8d92fda8-8ba0-11ed-a2d7-e86f384d9354",
            "igExitCode": "",
            "isPEFile": false,
            "isPEFileValid": false,
            "isWhitelistedByAdsInfo": false,
            "linkType": "none",
            "objectMD5": "",
            "objectPath": "",
            "objectSha256": "",
            "objectSize": -1,
            "objectType": "website",
            "resolvedPath": "",
            "websiteData": {
               "blockType": 12,
               "ip": "",
               "isInbound": false,
               "port": 443,
               "processPath": "C:\\Program Files (x86)\\Google\\Chrome\\Application\\chrome.exe",
               "url": "app.withvector.com"
            }
         },
         "ruleID": -1,
         "ruleString": "",
         "rulesVersion": "0.0.0",
         "srcEngineComponent": "unknown",
         "srcEngineThreatNames": [

         ],
         "threatID": -1,
         "threatName": ""
      }
   ],
   "threatsDetected": 1
}

Again, please unblock app.withvector.com (and it makes a lot of api calls to api.withvector.com so unblock that as well).

screenshot_2023-01-04_at_8.55.35_am.png

Hello- This block was disabled previously, please update and check

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