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Cant download Malwarebytes AdwCleaner


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When I access the page https://support.malwarebytes.com/hc/en-us/articles/360038520054-Download-and-install-Malwarebytes-AdwCleaner and click to download adw cleaner the page just starts to "Waiting for support.malwarebytes.com..." and then it gives me this error message:
 

504 ERROR

The request could not be satisfied.


CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.


Generated by cloudfront (CloudFront)
Request ID: ow8gZXoZ01EPVeu8UtEVVn9WwoG1yV_EnCVj43Q6FVM7xdZAhxE_1A==

I've tried downloading in chrome, in chrome incognito, in edge with windows default settings because I dont use it, and even in my cellphone so then I could transfer the file to my pc, in all cases it just "waits" and then gives me the 504 error, in all cases.

I need help.

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  • Staff

***This is an automated reply***

Hi,

Thanks for posting in the AdwCleaner Help forum.
In order to help us assist you to resolve your issue, please post or attach your latest AdwCleaner log files with your post. https://support.malwarebytes.com/hc/en-us/articles/360039021593

Someone will reply shortly, but in the meantime here are a few resources which may help resolve your issue:

Thanks in advance for your patience.

-The Malwarebytes Forum Team

 

 

 

 

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mbst_advanced_gather_logs.jpg

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