angiew Posted January 2, 2023 ID:1547591 Share Posted January 2, 2023 HELP!!! my ex can get my texts, calls & whatever else he wants to see on his Android device. How? I believe it's thru my email. My Google activities? I'm not sure but I need him OUT. Any help would be great! Thanks! Link to post Share on other sites More sharing options...
Porthos Posted January 2, 2023 ID:1547593 Share Posted January 2, 2023 (edited) First question, You have an I phone correct? Edited January 2, 2023 by Porthos Link to post Share on other sites More sharing options...
angiew Posted January 2, 2023 Author ID:1547603 Share Posted January 2, 2023 No, an android Link to post Share on other sites More sharing options...
angiew Posted January 2, 2023 Author ID:1547604 Share Posted January 2, 2023 Sorry, I thought Id posted this under the android topics not ios Link to post Share on other sites More sharing options...
Porthos Posted January 2, 2023 ID:1547608 Share Posted January 2, 2023 Your ex must have access to your google account. I can see everything my son does and everywhere he goes as well because I have access to his account. You need to change the password and enable 2fa as well. You also need to change the password for what ever mail you have as a secondary email as well. Has your ex ever had physical access to the phone? 1 Link to post Share on other sites More sharing options...
angiew Posted January 2, 2023 Author ID:1547630 Share Posted January 2, 2023 14 hours ago, Porthos said: First question, You have an I phone correct? 9 hours ago, Porthos said: Your ex must have access to your google account. I can see everything my son does and everywhere he goes as well because I have access to his account. You need to change the password and enable 2fa as well. You also need to change the password for what ever mail you have as a secondary email as well. Has your ex ever had physical access to the phone? Yes he has. Last time I was at the house & asleep, he had it. What is 2fa? Sorry, don't know too much about technology lol Link to post Share on other sites More sharing options...
angiew Posted January 2, 2023 Author ID:1547631 Share Posted January 2, 2023 Just now, angiew said: Yes he has. Last time I was at the house & asleep, he had it. What is 2fa? Sorry, don't know too much about technology lol Everytime I change my Gmail password, he gets back in. Link to post Share on other sites More sharing options...
Porthos Posted January 2, 2023 ID:1547632 Share Posted January 2, 2023 1 minute ago, angiew said: Yes he has. Last time I was at the house & asleep, he had it. Then all bets are off. On top of his access to your google account, he could of installed anything he wants. If I had this issue, I would factory restore the phone, put a new lock code on the phone that he will never guess and make sure it is locked when you are not using it. Also after doing the above, change the following settings. 1 Link to post Share on other sites More sharing options...
angiew Posted January 2, 2023 Author ID:1547648 Share Posted January 2, 2023 Thank you & I will do that. If he installed something on my phone would I not be able to find it in mine? Link to post Share on other sites More sharing options...
Porthos Posted January 2, 2023 ID:1547650 Share Posted January 2, 2023 1 minute ago, angiew said: Thank you & I will do that. If he installed something on my phone would I not be able to find it in mine? You would not know what to look for and they can be hidden as well. Doing password resets and all should be done after you wipe the phone. Link to post Share on other sites More sharing options...
angiew Posted January 2, 2023 Author ID:1547657 Share Posted January 2, 2023 Ok. I will try that. Thanks! Link to post Share on other sites More sharing options...
mbam_mtbr Posted January 3, 2023 ID:1547749 Share Posted January 3, 2023 Hi @angiew, @Porthos has already provided great advise! You can also send us an Apps Report and we can double check there are no apps installed that could be tracking you as well. To send an Apps Report with Malwarebytes for Android use the following instructions. Open the Malwarebytes for Android app. Tap the Menu icon. Tap Your apps. Tap three lines icon in upper right corner. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. At this point, it would be very helpful to mention you are submitting via recommendation from the Malwarebytes forum. This allows our support staff to know where to direct it. By sending the Apps Report, you will create a ticket in our support system. Private Message (PM) me the email used and/or the ticket number assigned. Link to post Share on other sites More sharing options...
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