Live4WSK Posted December 30, 2022 ID:1547359 Share Posted December 30, 2022 Hi there! I see that some others have had this problem before, but that the fix may be specific to each persons PC? I am getting a "Mozilla Firefox" pop-up whenever windows starts, trying to display explicit websites. My pc is also running a lot slower than normal. The only anomalies I can see are a folder called "AMozilla" under my appdata folder, as well as a program called 2.1.2.3 under programs and features that can't be uninstalled. If someone could please assist me with removing these I would be incredibly grateful :) Attached are the FRST & Addition scans. Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 30, 2022 Root Admin ID:1547362 Share Posted December 30, 2022 Well, you can see there is a profile with that name for Firefox FF ProfilePath: C:\Users\Nelia\AppData\Roaming\AMozilla\AFirefox\Profiles\eq2g2p8u.default [2022-12-07] <==== ATTENTION If you're not using Firefox I would delete that folder. C:\Users\Nelia\AppData\Roaming\AMozilla\ Then let us know if you're still having an issue or not. @Live4WSK Link to post Share on other sites More sharing options...
Live4WSK Posted December 31, 2022 Author ID:1547398 Share Posted December 31, 2022 Hi AdvancedSetup! Thanks for the reply. I have tried deleting both of those, but no difference has been made. The fake firefox browser still pops up on startup. I found the original post that I was looking at yesterday. I have linked it below :) Thanks for all your help! Link to post Share on other sites More sharing options...
Root Admin Solution AdvancedSetup Posted December 31, 2022 Root Admin Solution ID:1547399 Share Posted December 31, 2022 Please run the following fix Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply Farbar program location: C:\Users\Nelia\Downloads\FRST64.exe Please download the attached fixlist.txt file and save it to C:\Users\Nelia\DownloadsNOTE. It's important that both files,C:\Users\Nelia\Downloads\FRST64.exe, and fixlist.txt are in the same location or the fix will not work. Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run the Farbar program C:\Users\Nelia\Downloads\FRST64.exe with Admin rights, and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more. NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords. NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Discord cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. fixlist.txt Thanks Link to post Share on other sites More sharing options...
Live4WSK Posted December 31, 2022 Author ID:1547417 Share Posted December 31, 2022 Thank you so much, everything seems to be working perfectly now! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 31, 2022 Root Admin ID:1547455 Share Posted December 31, 2022 Please post back the FIXLOG.TXT file. Then run the following as well @Live4WSK SecurityCheck by glax24 I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications. Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe If Microsoft SmartScreen blocks the download, click through to save the file This tool is safe. Smartscreen is overly sensitive. If SmartScreen blocks the file from running click on More info and Run anyway Right-click with your mouse on the Securitycheck.exe and select "Run as administrator" and reply YES to allow to run & go forward Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file. Attach it with your next reply. You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt Thank you Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 23 Root Admin ID:1551099 Share Posted January 23 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Tips to help protect from infection Thanks Link to post Share on other sites More sharing options...
Recommended Posts