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Virustotal False Positive ???


Soku
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Hi when i type gmail.com in google chrome it redirect me to login website 

https://accounts.google.com/v3/signin/identifier?dsh=S-704551738%3A1672428507642396&continue=https%3A%2F%2Fmail.google.com%2Fmail%2Fu%2F0%2F&emr=1&followup=https%3A%2F%2Fmail.google.com%2Fmail%2Fu%2F0%2F&osid=1&passive=1209600&service=mail&flowName=GlifWebSignIn&flowEntry=ServiceLogin&ifkv=AeAAQh77oGcKTlbTnk5v4e-qWhLQRtFkiAzIHx3UHJ1jXmLDc22lprVaRTOJ0SOURzw2tpEEUwaRBg 

but I checked it with virustotal and it is appearing as malicious ?

Edited by AdvancedSetup
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  • Root Admin

Difficult to say for sure without seeing some logs. In general Google Chrome may simply know or think you're trying to access their service so it auto redirects. On the other hand it could be some type of unwanted behavior trying to trick you.

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

Thank you

 

 

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Thank you for answer same happens when i do it on my laptop and computer but i remember it was always like that. I recently few days ago accidentally visited malicious website but one of members on forum guided me to check my computer and everything is ok no malicious threats found. This is this topic:  Right know i am kinda more careful i also right now just checked just for curiosity https://forums.malwarebytes.com/ and also virus total is saying that it is malicious so i think it is false positive. Is there any way to check my case without installing any external programs ? Should i check my router ?

 

 

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@SokuPlease get and run Farbar FRST reports. Yes, you have to get and run that. Then I can review and guide you further. Meantime, please stop trying to use Virustotal to check website links. Yes, you will need to get other tools to check your system. I will guide you. Most are not "installed" in the traditional sense. I had closed your other case thinking that there was no indications of malware.

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( A ) I need Farbar FRST report to diagnose what the trouble is. Just as Advancedsetup mentioned, https://forums.malwarebytes.com/topic/293368-virustotal-false-positive/?do=findComment&comment=1547360

( B ) you could simply abandon Chrome, and switch to a excellent alternate like BRAVE browser
https://brave.com/download/
As part of its setup, it can carry over account & passwords from Chrome to Brave. Brave has strong built-in ability to reduce a lot of advertising.


Also, keep in mind Windows 10 & 11 come with the EDGE browser

( C ) a Windows Reset operation seems to be way too much, if the issue is just one web browser potentially having glitches.

( D ) if you insist on keeping Chrome, you could do a special set of steps to try to get it properly set.
See Resetting Google Chrome to clear unexpected issues
https://forums.malwarebytes.com/topic/258938-resetting-google-chrome-to-clear-unexpected-issues/#comment-1375917
 

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( E ) there are several ways to get to the Gmail email account.
one way is https://mail.google.com

another is https://accounts.google.com
and once logged-in, to click the menu-icon on top right, to scroll down & to select Gmail account

By the way, you should be able to use either one of those links with the EDGE browser, or any other browser.

Frankly, I am at a loss to understand your attempts to check stuff thru Virustotal.

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Ok but it is safe to download this FRST tool and also share here on forum logs publicly it is not any privacy issue. Can someone use this logs against me to hack me or something someone random that can read this if i post here or logs don't contain any information that can be used in bad way sorry if answer is obvious but idk that. 

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I tried to download Adwcleaner on my second computer but i can't do this https://www.malwarebytes.com/adwcleaner are there any issue currently ? i tried also here because i was using it few days ago but also i can't download it right now on this computer too ? When I click download nothing happens just loading i tried with chrome and firefox and it is the same. Anything else i can download without any issue for example malwarebytes. 

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Hello @Soku:

I can confirm your observed hang condition at the beginning of download.

Although the author/developer actively discourages its use, you may currently download the high integrity app from his website >>here<<.

  • SHA-256 = 1f544da66675521a649e632108f86afb351ad336bd34b7b5c3d290827ebeef54

HTH

Edited by 1PW
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Hello @Soku:

At first, you were using the official URL, but something is currently failed.

I then sent you an alternative high integrity substitute URL until the primary path issue is resolved.

Cheers

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5 hours ago, Soku said:

Ok but it is safe to download this FRST tool and also share here on forum logs publicly it is not any privacy issue. Can someone use this logs against me to hack me or something someone random that can read this if i post here or logs don't contain any information that can be used in bad way sorry if answer is obvious but idk that. 

The Farbar FRST is fully trusted and safe. You can put the reports into a ZIP file, and then attach that into a personal message to me. As I mentioned more than once, the reports are needed to properly guide you, after reports are reviewed and analyzed. ( The reports cannot be used to 'hack' you.)

By the way, if you are able to download on one computer, them you can copy the download to a USB-thumb-flash-drive and take it to the problem-machine and copy it onto that machine. Where you can then run that.
Copying to the Desktop is one good spot to put each tool.

Edited by Maurice Naggar
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Ok i understand either way i just wanted to do a reset this PC option for my self and i did it few hours ago and I think that right now everything should be fine. Once again thank you very much for your help and support. I think we can close this topic for now. 

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