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MB keeps alarming and blocking (?) about item in allowed list


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2 hours ago, DanielX said:

Where can I file a support ticket?

You don't need one. Unless you have a license issue you would be directed here on the forum.

2 hours ago, DanielX said:

but MB keeps alarming about utweb.exe and blocking Website (?) on Windows.

As for why Malwarebytes blocks Torrent based software, this is because Torrent based software, are what are known as Peer-to-Peer (P2P) applications meaning it connects to many different servers/IP addresses (this is how files are downloaded through Torrent based software) and because of this, sometimes Torrent based software will connect to a server that is also known for hosting malicious content.  This is because servers/IP addresses are often shared by multiple sites, so while what you are downloading through Torrent based software may be perfectly safe, some of the sites hosted on some of the IP addresses that Torrent based software connects to may be malicious.  Such connections are not a threat however, and you may exclude Torrent based software from the Web Protection component in Malwarebytes to stop the blocks from happening without compromising your protection (your web browser and other critical web facing programs will still be fully protected from malicious websites and other malicious content).  To do so, add your Torrent based software.exe to your exclusions using the method described under the Exclude an Application that Connects to the Internet section of this support article.

image.png.14536e11388a2b6809e42b1539e95d08.png

Also,

File sharing involves using technology that allows internet users to share files that are housed on their individual computers. Peer-to-peer (P2P) applications, such as those used to share music files, are some of the most common forms of file-sharing technology. However, P2P applications introduce security risks that may put your information or your computer in jeopardy.  Risks of File-Sharing Technology

I hope this helps, and if there is anything else we might assist you with please let us know.

Edited by Porthos
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Moreover, you should NEVER use this programs on your personal computer at home! If you really need it or want to use it, it is advisable to do it another computer not used personally or with installing a new second Operating System on another boot device. This way your personal info stays private. Even when you download ransomware on accident, you are safe because all your important files are on another computer or HDD/SSD.

Do not forget to disconnect your private boot disk if you use another boot device to start up from, this way, you, your files and family are safe. Or make it invisible and use Bitlocker. When you use Bitlocker, another operating system, viruses or ransomware can't read anything because it is encrypted.

Edited by SPDIF
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You did not read what portos was telling you earlier... As for the reason why it keeps blocking your program;

As for why Malwarebytes blocks Torrent based software, this is because Torrent based software, are what are known as Peer-to-Peer (P2P) applications meaning it connects to many different servers/IP addresses (this is how files are downloaded through Torrent based software) and because of this, sometimes Torrent based software will connect to a server that is also known for hosting malicious content. 

 

So Malwarebytes is doing it's job as you requested, You can switch off protection for some moments, but that is at your own risk. You can not simply whitelist all servers you connect to.

Edited by SPDIF
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5 hours ago, DanielX said:

but why it continues to do so after Mytorrent, both directory and executable was included in the Allowed List.

You did not follow the instructions in my post... So I will give the info from my link

Allow an application to connect to the Internet

To prevent Malwarebytes for Windows from blocking an application you trust, add the application executable.

  1. Click Allow an application to connect to the Internet.
  2. To find the application, click Browse.
  3. Select the application executable you want to add, then click Open.
  4. Click Done to confirm your changes.
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