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I clicked on something and i got redirected to malicious website HELP !!


Soku
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Go to solution Solved by Maurice Naggar,

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Hello @Soku

My name is Maurice. I will guide you. You made no mention of which web browser is involved. May I presume Chrome ?

Open the Chrome browser.
Type

chrome://settings/clearBrowserData


in the address bar.
Press “Enter.”
Select “All Time” as Time Range.
Select "Browsing history" checkbox
Select "Download history" checkbox
Select the “Cached images and files” checkbox.
Uncheck all other checkboxes.

then Click the “Clear data” button.
Chrome cache is cleared instantly.

Let's do one scan with Malwarebytes Adwcleaner to check for adwares. Just before pressing that "scan" button, be sure that Chrome & Edge, or other web browser are Closed.

It will not take much time, But do read all of this write-up first so that you fully understand the concept of this special run.

First download & save it guide & download link

Then be sure to close all web browsers after the download & before launching the tool.

Then go to where the EXE file is saved. Start Adwcleaner.
Reply YES at the Windows prompt to allow the program to proceed and make changes. That is the usual Windows security prompt.

Take your time and go careful. There are some preliminary selections to be set ....before pressing any 'scan' button.

When AdwCleaner starts, on the left side of the window, click on “Settings” and then enable these repair actions on that tab-window
by clicking their button to the far-right for ON status

Delete IFEO keys
Delete tracing keys
Delete Prefecth files
Reset Proxy
Reset IE Policies
Reset Chrome policies
Reset Winsock

Now On the left side of the AdwCleaner window, click on “Dashboard” and then click “Scan” to perform a computer scan.

This can take several minutes.
When the AdwCleaner scan is completed it will display all of the items it has found. Click on the “Quarantine” button To remove what it found.

AdwCleaner will now prompt you to save any open files or data as the program will need to close any open programs before it starts to clean.
Click on the “Continue” button to finish the removal process.

Guide article

Attach the clean log from Adwcleaner when all completed.
 

Edited by Maurice Naggar
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imho, doing a Reset operation is way too extreme. Just please do what I suggested. Then later, you can do a scan with Microsoft Defender. and know, as of the moment, there is no basis for thinking that this machine is actually "infected". Remember, we use known security scan tools to actually determine whether in fact a infection is at hand.

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The last screen ( above) shows item already in Quarantine, on Adwcleaner. For that you need NOT do anything. Leave that where it is. Just EXIT out of Adwcleaner.
 
 
Do a new scan with Malwarebytes for Windows.

Do a Check for Update using the Malwarebytes Settings >> General tab.

See this Support Guide https://support.malwarebytes.com/hc/en-us/articles/360042187934-Check-for-updates-in-Malwarebytes-for-Windows

When it shows a new version available, Accept it and let it proceed forward.  Be sure it succeeds.

If prompted to do a Restart, just please follow all directions.

Let me know how that goes.    Next, the Malwarebytes scan.

Next click the blue button marked Scan.

 

When the scan phase is done, be real sure you Review and have all detected lines items check-marked on each line on the left. That too is very critical.

>>>>>>      👉      You can actually click the topmost left  check-box  on the very top line to get ALL lines  ticked   ( all selected).         <<<<     💢

MB4_scan_tick_ALL.jpg.954dd31097351eba2c305a1321a445d6.jpg

 

Please double verify you have that TOP  check-box tick marked.   and that then, all lines have a tick-mark

 

Then click on Quarantine  button.

MB4_scan_all_Quarantine2.jpg.99b8d9b73d90d347577ae0826ac406b1.jpg

 


Then, locate the Scan run report;  export out a copy;  & then attach in with your  reply.
See https://support.malwarebytes.com/hc/en-us/articles/360038479194-View-Reports-and-History-in-Malwarebytes-for-Windows-v4

Please attach report logs on your next reply, DO NOT copy and paste the contents of  logs directly

11_attach_files_dialog_box.thumb.jpg.036

 

Edited by Maurice Naggar
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Ok I checked for updates then I did full malwarebytes scan but nothing was found again so seems like my computer is clean. Thank you very much for your time and help. Is it possible that this website is false positive or i just enter it and becuase i didn't clicked anything i didn't get infected.

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  • Solution

I had you run a special run of Adwcleaner. Then had you also run scan with Malwarebytes, which reports no malware on-board your machine. Sorry, but I have no additional way to know what the external website may or may not have had. But you can certainly run a manual scan with Microsoft Defender antivirus to get an additional check on this system.

Do a custom scan with Microsoft Defender Antivirus 

Just want to do a visual check in Windows Security to see (visually) that Microsoft Defender is on , and to do a Custom scan.

From the Windows Start menu, select Settings, then select Update and Security.

Next, look at the left-side menu & select Windows Security

Next, In Windows Security section: Click on the grey button Open Windows Security

Now, click on the shield Virus and threat protection

Look to see that Microsoft Defender is shown & available for use.

On the next display, look at all the options.  Look down the list and see "Check for Updates" .

You should click on that to have the system check for updates for Windows Defender.  Watch & wait for that to complete.

Please also note that the Scan options (all) can be displayed by clicking on Scan options.   Click that & select CUSTOM scan & then pick the C drive  & have it go forward.

Once it has started the scan phase, you can go take a long break.   Let me know the results.

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This pc is good-to-go.

Adwcleaner you may keep and use as needed.
Consider using PatchMyPC, keep all your software up-to-date - https://patchmypc.com/home-updater#download

Keep your system and programs up to date. Several programs release security updates on a regular basis to patch vulnerabilities. Keeping your software patched up prevents attackers from being able to exploit them to drop malware.

I am marking this case for closure.
I wish you all the best. Stay safe.
Sincerely.

Maurice

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

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