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Hello @juatacc and :welcome::

While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run one or more of its following procedural steps, please carefully follow the instructions within the following:

I am infected - What do I do now?

Remember, please be certain to attach (not Copy and Paste) the three (3) resultant report files in your next reply to this topic.

Thank you.

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  • Root Admin

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

Thank you

 

 

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7 minutes ago, juatacc said:

I don't have any infection on that laptop now, i just came here to share the result, so that moderator may be able to fix it for theh future.
@AdvancedSetupdo i need to install thta on that laptop? and i reseted it so, do i still need to do that on that laptop? 

If you do not have issues on the computer that was restarting in a loop then no. We are done here.

There is nothing to fix with Malwarebytes. What happened to you is not normal. There was something real bad on the computer that did not clean correctly.

Edited by Porthos
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  • 4 weeks later...

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

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