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Help! Laptop running slow after malware removal


Lissy519

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I downloaded and ran Malwarebytes, it found and removed viruses. My computer was running great for like 2 weeks everything was very fast and I wasn't having any problems. However the past couple of weeks my laptop has been running really slow, if I have the internet open and I walk away for a minute my whole computer freezes. Programs run really slow now, and when I startup the computer it takes forever to load. I have Registry Mechanic and I have set it up so I only have minimal programs running. I have stopped unnecessary programs on startup also. When I run Malwarebytes it does not find anything. I'm not sure what to do.

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Hi and welcome to the forum! :)

Please read and follow ALL the instructions below. Thanks!

Scan and post logs - read note at bottom in green

If you're having Malware related issues with your computer that you're unable to resolve.

1. Please read and follow the instructions provided here: I'm infected - What do I do now?

2. If needed please post your logs in a NEW topic here:Malware Removal - HijackThis Logs

3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.

* Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.

* Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.

* Using these other tools often makes the cleanup task more difficult and time consuming.

* If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.

* Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.

* There are often many others that require assistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review

* NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can

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Here is the Malwarebytes Log

Malwarebytes' Anti-Malware 1.41

Database version: 3027

Windows 5.1.2600 Service Pack 3

10/28/2009 9:06:26 PM

mbam-log-2009-10-28 (21-06-26).txt

Scan type: Quick Scan

Objects scanned: 134367

Time elapsed: 17 minute(s), 24 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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This is the hijackthis log

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:07:30 PM, on 10/28/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\Program Files\Spyware Doctor\TFEngine\TFService.exe

C:\WINDOWS\system32\wbem\unsecapp.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\Program Files\Registry Mechanic\RegMech.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Documents and Settings\Owner.PJ-AlissaFay\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Owner.PJ-AlissaFay\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/g/startpage.html?Ch...TB&M=MX6447

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay

O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H

O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

O4 - HKUS\S-1-5-21-437975651-195415403-1984090915-1007\..\Run: [Power2GoExpress] NA (User '?')

O4 - HKUS\S-1-5-21-437975651-195415403-1984090915-1007\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')

O4 - HKUS\S-1-5-21-437975651-195415403-1984090915-500\..\Run: [Power2GoExpress] NA (User 'Administrator')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0...oUploader55.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = AlissaWilliams

O17 - HKLM\Software\..\Telephony: DomainName = AlissaWilliams

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = AlissaWilliams

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

O20 - Winlogon Notify: opnnlJAs - opnnlJAs.dll (file missing)

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - PC Tools - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

O23 - Service: ThreatFire - PC Tools - C:\Program Files\Spyware Doctor\TFEngine\TFService.exe

O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--

End of file - 6302 bytes

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