"... Permissions" Error Msg!?! :(

[iDreamOfUnicorns]

Hello Forum, this is my first post.

Please forgive me in advance for not being a technical wiz, my laptop shamefully STILL confuses me years down the line.

I'll try my very best to explain my problem fully, I truly hope you'll be able to help me as I really am at my wits end.

My nightmare started 7 days ago now, when my system fell prey to the nasty 'Antivirus Pro 2010' virus/trojan/malware/ ... whatever the bleep it is.

I have since spent every day and night searching the net desperately for answers to rid me of this stressful pest.

I downloaded many 'so called' genuine antivirus programs to no avail but I thankfully managed to get the pop ups to stop.

I know my system is still infected as 'Spyware Doctor' keeps refinding 'Trojan.Generic' upon every reboot I do.

I disabled 'Spyware Doctor' as a last resort and am trying my bestest with Malwarebytes now.

Unfortunately, after the download and update I clicked to perform a full scan and after 20 seconds the window vanished on me.

When I tried to open the program again I simply keep getting the same error saying

"Windows cannot access specified device, path, or file. You may not have permission to access the item"

I've read through many posts here but am still stumped.

From what I can see you need me to post my individual problem here anyhow so here's hoping for some help and luck at last

Please help!!! ... Many thanks in adavance

[Jacktivity]

Hello iDreamofUnicorns, and welcome to Malwarebytes.org

We don't work on malware removal in the general forums. Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available.