Malware Bytes Freezes During Quarantine

Shaf_786 · October 28, 2009

HI,

This is strange, Malwarebytes seems to work until it is time to remove the selected files, and then it just freezes during the quarantine. I have noticed that I cannot also receive updates on any antivirus or spyware programs that I run. I have had to remove the AVG AV as this was running 100% resources.

I have tried many ways, I have managed to reduce the amount of infected files but not this damn problem of freezing, but I think there may be somwthing more sinister than just this program.

Please could you help? Thanks in advance.

mbam_log_2009_10_28__15_15_14_.txt

hijackthis_2009_10_28__15_28_00_.txt

AdvancedSetup · October 30, 2009

Hello and Welcome to Malwarebytes

Please try the following and post back the log.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

If you are using Firefox, make sure that your download settings are as follows:
- Tools->Options->Main tab
- Set to "Always ask me where to Save the files".

[*]During the download, rename Combofix to Combo-Fix as follows:

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
-----------------------------------------------------------

Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the "C:\Combo-Fix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

If you still cannot get this to run, try booting into Safe Mode, and run it there.

To boot into Safe Mode, tap F8 after BIOS, and just before the Windows logo appears. A list of options will appear, select "Safe Mode."

If this doesn't work either, try the same method (above method), but name Combofix.exe to iexplore.exe instead, or winlogon.exe..

This because It also happens in some cases that malware blocks EVERY process except for what is in its own whitelist, so this whitelist also includes system important processes such as iexplore.exe, explorer.exe, winlogon.exe...

Shaf_786 · November 1, 2009

Thanks for your help, below are both the CoboFix and HijackThis log files:

Combo-Fix Log:

ComboFix 09-10-30.01 - Shafaq 01/11/2009 16:10.2.1 - NTFSx86

Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2047.1646 [GMT 0:00]

Running from: c:\documents and settings\Shafaq\Desktop\Combo-Fix.exe

.

((((((((((((((((((((((((( Files Created from 2009-10-01 to 2009-11-01 )))))))))))))))))))))))))))))))

.

2009-10-30 16:12 . 2009-10-30 16:12 -------- d-----w- c:\windows\system32\NtmsData

2009-10-30 11:36 . 2009-06-30 10:37 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys

2009-10-29 16:23 . 2009-10-29 16:23 -------- d-----w- c:\documents and settings\Shafaq\Application Data\QuickScan

2009-10-29 12:48 . 2009-10-29 12:59 -------- d-----w- c:\windows\BDOSCAN8

2009-10-29 12:14 . 2009-10-29 12:14 -------- d-----w- c:\documents and settings\All Users\Application Data\F-Secure

2009-10-28 14:43 . 2009-10-28 14:46 -------- d-----w- c:\program files\Registry Easy

2009-10-28 10:37 . 2008-04-14 00:12 50176 -c--a-w- c:\windows\system32\dllcache\proquota.exe

2009-10-28 10:37 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\proquota.exe

2009-10-28 10:14 . 2009-10-28 10:14 411368 ----a-w- c:\windows\system32\deploytk.dll

2009-10-28 08:25 . 2009-10-28 08:25 -------- d-----w- c:\program files\CCleaner

2009-10-27 21:00 . 2009-10-27 21:00 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com

2009-10-27 21:00 . 2009-10-27 21:00 -------- d-----w- c:\program files\SUPERAntiSpyware

2009-10-27 21:00 . 2009-10-27 21:00 -------- d-----w- c:\documents and settings\Shafaq\Application Data\SUPERAntiSpyware.com

2009-10-27 20:59 . 2009-10-27 20:59 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard

2009-10-27 17:35 . 2009-10-27 17:35 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys

2009-10-27 17:27 . 2009-09-10 14:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-10-27 17:27 . 2009-10-27 18:02 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-10-27 17:27 . 2009-09-10 14:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-10-27 15:30 . 2009-10-28 10:02 120 ----a-w- c:\windows\Mjicuvifuki.dat

2009-10-27 15:30 . 2009-10-28 07:47 0 ----a-w- c:\windows\Xmusu.bin

2009-10-27 15:30 . 2009-10-27 15:30 -------- d-----w- c:\documents and settings\Shafaq\Local Settings\Application Data\{01F9C7A0-924F-4C0C-A0E7-F71E064C23E5}

2009-10-10 08:45 . 2009-10-10 08:45 -------- d-----w- C:\_OTM

2009-10-10 08:01 . 2009-10-10 08:01 10530 ----a-w- c:\windows\yzuj.dat

2009-10-09 15:49 . 2009-10-30 13:05 -------- d-----w- c:\documents and settings\Shafaq\Tracing

2009-10-09 15:48 . 2009-10-09 15:48 -------- d-----w- c:\program files\Microsoft

2009-10-09 15:48 . 2009-10-09 15:48 -------- d-----w- c:\program files\Windows Live SkyDrive

2009-10-09 15:47 . 2009-10-09 15:48 -------- d-----w- c:\program files\Windows Live

2009-10-09 15:46 . 2009-10-09 15:46 -------- d-----w- c:\program files\Common Files\Windows Live

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-10-30 18:18 . 2005-10-02 10:35 -------- d-----w- c:\program files\Dl_cats

2009-10-30 15:07 . 2005-05-08 19:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy

2009-10-28 10:16 . 2006-04-28 21:39 -------- d-----w- c:\program files\Java

2009-10-27 20:17 . 2008-06-18 11:50 -------- d-----w- c:\program files\AVG

2009-10-27 19:47 . 2005-05-08 19:28 -------- d-----w- c:\program files\Lavasoft

2009-10-27 19:47 . 2009-07-09 10:32 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft

2009-10-13 14:33 . 2008-04-18 17:20 -------- d-----w- c:\documents and settings\Shafaq\Application Data\uTorrent

2009-10-12 09:54 . 2009-06-01 18:29 102664 ----a-w- c:\windows\system32\drivers\tmcomm.sys

2009-10-12 09:10 . 2005-05-08 19:28 -------- d-----w- c:\program files\Spybot - Search & Destroy

2009-10-10 08:01 . 2009-10-10 08:01 18735 ----a-w- c:\documents and settings\All Users\Application Data\ytiperu.dat

2009-10-09 15:49 . 2005-05-11 15:07 21416 ----a-w- c:\documents and settings\Shafaq\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-09-15 10:32 . 2009-06-25 20:55 -------- d-----w- c:\documents and settings\Shafaq\Application Data\Music Editor Free

2009-09-11 14:18 . 2002-08-29 12:00 136192 ----a-w- c:\windows\system32\msv1_0.dll

2009-09-04 21:03 . 2002-08-29 12:00 58880 ----a-w- c:\windows\system32\msasn1.dll

2009-08-29 07:36 . 2005-02-18 15:19 832512 ----a-w- c:\windows\system32\wininet.dll

2009-08-29 07:36 . 2009-07-02 09:11 78336 ----a-w- c:\windows\system32\ieencode.dll

2009-08-29 07:36 . 2002-08-29 12:00 17408 ----a-w- c:\windows\system32\corpol.dll

2009-08-26 08:00 . 2002-08-29 12:00 247326 ----a-w- c:\windows\system32\strmdll.dll

2009-08-20 14:09 . 2009-08-20 14:09 1193832 ----a-w- c:\windows\system32\FM20.DLL

2009-08-16 09:39 . 2009-06-07 14:14 664 ----a-w- c:\windows\system32\d3d9caps.dat

2009-08-06 19:24 . 2005-05-08 20:18 327896 ----a-w- c:\windows\system32\wucltui.dll

2009-08-06 19:24 . 2004-08-03 12:59 209632 ----a-w- c:\windows\system32\wuweb.dll

2009-08-06 19:24 . 2005-05-26 03:16 44768 ----a-w- c:\windows\system32\wups2.dll

2009-08-06 19:24 . 2005-05-08 20:19 35552 ----a-w- c:\windows\system32\wups.dll

2009-08-06 19:24 . 2005-05-08 18:48 53472 ----a-w- c:\windows\system32\wuauclt.exe

2009-08-06 19:24 . 2002-08-29 12:00 96480 ----a-w- c:\windows\system32\cdm.dll

2009-08-06 19:23 . 2005-05-08 20:18 575704 ----a-w- c:\windows\system32\wuapi.dll

2009-08-06 19:23 . 2008-06-14 17:47 274288 ----a-w- c:\windows\system32\mucltui.dll

2009-08-06 19:23 . 2007-07-30 18:18 215920 ----a-w- c:\windows\system32\muweb.dll

2009-08-06 19:23 . 2005-05-08 18:48 1929952 ----a-w- c:\windows\system32\wuaueng.dll

2009-08-05 09:01 . 2002-08-29 12:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll

2009-08-04 19:44 . 2002-08-29 12:00 2189184 ----a-w- c:\windows\system32\ntoskrnl.exe

2009-08-04 14:20 . 2002-08-29 01:04 2066048 ----a-w- c:\windows\system32\ntkrnlpa.exe

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"H/PC Connection Agent"="c:\program files\Microsoft ActiveSync\wcescomm.exe" [2006-11-13 1289000]

"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

"WAB"="c:\documents and settings\Shafaq\Application Data\Macromedia\Common\3efe803a19.exe" [2009-11-01 16384]

"rundll32.exe"="" [bU]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2002-07-24 290816]

"Dell Photo AIO Printer 942"="c:\program files\Dell Photo AIO Printer 942\dlbubmgr.exe" [2005-02-03 294912]

"DellMCM"="c:\program files\Dell Photo AIO Printer 942\memcard.exe" [2004-07-27 262144]

"DLBUCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLBUtime.dll" [2004-11-09 69632]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-04-02 185896]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-06-12 413696]

"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]

"SoundMan"="SOUNDMAN.EXE" - c:\windows\SOUNDMAN.EXE [2002-10-16 47104]

"ATIModeChange"="Ati2mdxx.exe" - c:\windows\system32\Ati2mdxx.exe [2002-07-25 28672]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

"CTFMON.EXE"="c:\windows\System32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]

Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]

2009-09-03 15:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]

"midi1"=c:\docume~1\Shafaq\APPLIC~1\MACROM~1\Common\3efe803a1.dll

"wave1"=c:\docume~1\Shafaq\APPLIC~1\MACROM~1\Common\3efe803a1.dll

"aux1"=c:\docume~1\Shafaq\APPLIC~1\MACROM~1\Common\3efe803a1.dll

"mixer1"=c:\docume~1\Shafaq\APPLIC~1\MACROM~1\Common\3efe803a1.dll

"midi2"=c:\docume~1\Shafaq\APPLIC~1\MACROM~1\Common\3efe803a1.dll

"mixer2"=c:\docume~1\Shafaq\APPLIC~1\MACROM~1\Common\3efe803a1.dll

"wave2"=c:\docume~1\Shafaq\APPLIC~1\MACROM~1\Common\3efe803a1.dll

"aux2"=c:\docume~1\Shafaq\APPLIC~1\MACROM~1\Common\3efe803a1.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

@=""

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"d:\\DirectConnect++\\DCPlusPlus.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\WINDOWS\\system32\\dpvsetup.exe"=

"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Microsoft ActiveSync\\WCESCOMM.EXE"=

"d:\\DC++0698\\DC++\\DCPlusPlus.exe"=

"c:\program files\Microsoft ActiveSync\rapimgr.exe"= c:\program files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager

"c:\program files\Microsoft ActiveSync\WCESMgr.exe"= c:\program files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application

"c:\\Program Files\\eMule\\emule.exe"=

"c:\\Program Files\\uTorrent\\uTorrent.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [30/10/2009 11:36 28552]

R0 si3112r;Silicon Image SiI 3112 SATARaid Controller;c:\windows\system32\drivers\Si3112r.sys [05/11/2002 16:19 84529]

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [12/10/2009 21:24 9968]

R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [12/10/2009 21:24 74480]

R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [16/09/2008 11:03 169312]

S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [12/10/2009 21:24 7408]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - CLASSPNP_2

*NewlyCreated* - SCSIPORT_2

*Deregistered* - CLASSPNP_2

*Deregistered* - mbr

*Deregistered* - SCSIPORT_2

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.co.uk/

uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000

DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab

DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-11-01 16:17

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run

DLBUCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLBUtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Reinstall\:

AdvancedSetup · November 2, 2009

STEP 01

Download but do not yet run ComboFix

If you have a previous version of Combofix.exe, delete it and download a fresh copy.

Download it to your DESKTOP - it MUST run from the Desktop

download.bleepingcomputer.com/sUBs/ComboFix.exe

subs.geekstogo.com/ComboFix.exe

Using your mouse, Highlight and then Right-click | Copy the entire contents of the Code box below, including blank lines

KILLALL::File::
c:\docume~1\Shafaq\APPLIC~1\MACROM~1\Common\3efe803a1.dll
Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"midi1"=wdmaud.drv
"wave1"=wdmaud.drv
"aux1"=wdmaud.drv
"mixer1"=wdmaud.drv
"midi2"=wdmaud.drv
"mixer2"=wdmaud.drv
"wave2"=wdmaud.drv
"aux2"=wdmaud.drv
RegLock::
[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Reinstall\:

Shaf_786 · November 2, 2009

Please find below the requested information:

ComboFix logfile:

ComboFix 09-11-01.04 - Shafaq 02/11/2009 11:06.3.1 - NTFSx86

Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2047.1652 [GMT 0:00]

Running from: c:\documents and settings\Shafaq\Desktop\ComboFix.exe

Command switches used :: c:\documents and settings\Shafaq\Desktop\CFscript.txt

FILE ::

"c:\docume~1\Shafaq\APPLIC~1\MACROM~1\Common\3efe803a1.dll"

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\docume~1\Shafaq\APPLIC~1\MACROM~1\Common\3efe803a1.dll

.

((((((((((((((((((((((((( Files Created from 2009-10-02 to 2009-11-02 )))))))))))))))))))))))))))))))