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I have been billed twice for years


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I set up Malwarebytes Premium on my computer in 2016 and set it up to auto renew. I just realized I have been billed for two separate accounts/two separate emails starting 2018.

I am not sure what happened but I would like someone to explain it to me. I only have one computer using the program so why am I being billed like this? I did notice that each bill comes to a different email log in and are different amounts. ?????????????? but billed to same person and credit card. 

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1 hour ago, Edna said:

I am not sure what happened but I would like someone to explain it to me.

This is one issue only the support desk can address.

Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help Please submit only one ticket/request. Additional tickets will increase the delay.

Be advised it can take 3-7 weekdays for a response after the automated reply with your ticket number.

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