Our sites are being blocked by you. We have run scans and all look clean.

[AmyB]

Our sites learn.mynams.com and nams.ws are being blocked by your tool. Our webhost LiquidWeb monitors our sites very closely for us.

I checked virustotal.com and they are both coming up clean.

https://www.virustotal.com/gui/url/ce095714d48a6ee3a12b4c72b19136ca1f490de716899442aed661b9ca528cf4

https://www.virustotal.com/gui/url/c03c9fb98fd918d004b0b86abaa1b29e35a97073a4244b6fafdc0d5b84c8c01a

Is there somewhere else we should be looking at?

Thank you.

Amy

 

[Porthos]

28 minutes ago, AmyB said:

Is there somewhere else we should be looking at?

 

Look at the abuse reports for the IP.  Staff will make final decision.

Category: Compromised https://www.abuseipdb.com/check/67.225.222.5
Domain: mynams.com
IP Address: 67.225.222.5
Port: 80
Type: Outbound
File: C:\Program Files\Mozilla Firefox\firefox.exe

 

 

[AmyB]

Thank you Porthos. We will forward this to our web host and tech support team.

[thisisu]

1 hour ago, Porthos said:

 

Look at the abuse reports for the IP.  Staff will make final decision.

Category: Compromised https://www.abuseipdb.com/check/67.225.222.5
Domain: mynams.com
IP Address: 67.225.222.5
Port: 80
Type: Outbound
File: C:\Program Files\Mozilla Firefox\firefox.exe

 

 

Thanks. The block was added just 2 days ago. Going to keep it in database for now.

[AmyB]

We were able to clean up the entire server. Here are the results from our WHM. Is this enough proof to remove the block? If not, what else do you need?

[Porthos]

14 minutes ago, AmyB said:

We were able to clean up the entire server.

It is not the sites. It is the IP they reside on.

[AmyB]

Porthos,

We have a dedicated server plan. The entire server is cleaned up now with assistance from Sucuri and our webhost.

MXToolbox shows our IP as clean as well. https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a67.225.222.5&run=toolpage

Amy

[thisisu]

8 hours ago, AmyB said:

Porthos,

We have a dedicated server plan. The entire server is cleaned up now with assistance from Sucuri and our webhost.

MXToolbox shows our IP as clean as well. https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a67.225.222.5&run=toolpage

Amy

Thanks. There hasn't been any reports in a couple of weeks as well so that's good enough for me. I will unblock the IP.

[AmyB]

Porthos,

Thank you SO much!