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False Positive — expectai.com


ryansnyder

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Hi,

I've received emails from my customers notifying me that my company's apps are showing errors from Malwarebytes when they try to sign in.

The message stated the website was blocked due to a Trojan.

We're a B2B business that provides carbon emissions analysis and identifies carbon reduction opportunities, and have no reason to perform malicious activities.

Can I request that you please unblock the following sites?

  • https://www.expectai.com
  • https://accounts.expectai.com
  • https://una.expectai.com

We've run numerous analyses on our SSL and DNS setups, and they have been passing all related tests. If there are any actions that we need to take, please let me know.

Thank you,

Ryan Snyder

 

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