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Help! Can't run malwarebytes!

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I recently got infected with a trojan virus. I have Symantec but its not removing the virus effectively. My malwarebytes won't open anymore. I get some message like "createprocess failed, code 2"...

I tried saving it to a flash drive, renaming it, didn't work.

So I found these directions from a website:

If you're still experiencing issues after running the above procedures then please follow the instructions below.

Scan and Log Procedures

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Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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