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Good day @MortenLillesand

When you say client computers. Is this a business? Are you using Nebula or OneView products? or are these computers running the consumer client Malwarebytes Premium?

What specific error are you seeing? Can you please provide logs.

Thank you


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This is oneview on multiple client computers (businesses), and they are running Malwarebytes Nebula Agent. 

What we keep getting up is:

As requested, we’re notifying you of a detection event on your Malwarebytes account <removed>. Here are the details:

  • OS release name: Microsoft Windows 11 Pro
  • OS platform: Windows
  • Category: Website
  • Type: OutboundConnection
  • Location: eu.rollserver.xyz(
  • Action taken: Blocked
  • Scan time: November 16th 2022, 17:13:22 UTC
  • Report time: November 16th 2022, 17:13:24 UTC
  • Threat name: Malvertising
  • Endpoint name: <removed>
  • Endpoint IP address/CIDR: <removed>
  • Public endpoint IP: <removed>
  • Group name: Default Group

Policy name: Default Policy

Below is for the same computer:



However the alerts seem to have died down in the last few days, unknown for what reason. I think this must be related to something that the users are surfing on in Chrome. 

Today we just have 3 alerts so far, so it is no big deal. I think we can close this case as something that was intermittent.

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  • Root Admin

Thank you for clarification @MortenLillesand

As this is a business product you can create a ticket for support.

Business Support


We have a topic on how to do some basic Google Chrome clean-up if you think that may help.


If you're having a severe issue with Google Chrome we have a more extensive one as well



Below are some tips and suggestions to help keep the computers clean.

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
  6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin


Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes


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