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Verification codes do not come to the e-mail

KARWEL
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KARWEL

KARWEL

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23 minutes ago, SPDIF said:

I am afraid you still have to wait, many other people are waiting before you. NOW will not work at moment... You did make your own waiting time longer because you are not patient.

If you did not make so many tickets, your problem was solved NOW already...

They have implemented a security that cannot be turned off and does not work properly ... very professionally...

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KARWEL

KARWEL

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15 hours ago, AdvancedSetup said:

Support replied to you again today.

Their suggestion is to try changing to another email address provider such as Gmail our Outlook

 

I don't want to change the e-mail address associated with licenses (i have own @ in my domain), it worked before on the current e-mail adress...

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KARWEL

KARWEL

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Last e-mail: 2022-10-17 from accounts@malwarebytes.com

Verify your recent sign in
Looks like you may be signing in from a location we don’t recognize
To prevent unauthorized users from accessing your Malwarebytes account, we stopped the sign in attempt below:
Date: 2022-10-17
IP address: 185.A.A.A
Location: BBB, CCC
If this was you, finish signing in to your account using the verification code below:
880609
If this was not you, we suggest changing your password immediately as someone may be trying to access your account.
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