Virus removal

[pesto]

I have a windows 11 Dell desktop and a windows 11 Acer laptop.

Every hour or so a pop up window appears at the down-right corner of the screen saying that the computer is infected with viruses and I need to buy McAfee antivirus program to clean it. Some other times it says “Trojan virus detected turn on your antivirus via Microsoft Ede.” The message is under the title “a.captcha4you.top”. I've done a google search to find that “captcha4you.top” is an adware or malware which somehow was installed in my computer. McAfee is not installed on my computer. F-Secure in installed instead. I've tried a few things to get rid of this virus but to no avail. I have reset my web browser settings. I've tried to clean it with Malwarebytes, HitmanPro, ESE Online Scanner. Nothing has worked so far. Has anybody had a similar experience?

[1PW]

Hello @pesto and welcome back:

 While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run one or more of its following procedural steps, please carefully follow the instructions within the following:

I am infected - What do I do now?

 Remember, please be certain to attach (not Copy and Paste) the three (3) resultant report files in your next reply to this topic.

Also, to receive timely reply notifications please turn-on the "Follow topic" toggle switch at the bottom-left of your next reply.

Thank you.

Edited November 6, 2022 by 1PW

[Porthos]

26 minutes ago, pesto said:

I have reset my web browser settings.

It sounds like an issue with the push notifications feature in Chromium based browsers (which includes MS Edge).  Please see if the instructions in this Malwarebytes Labs article help or not.

Please let us know how it goes and if the issue still persists.

Thanks

[pesto]

 

 

I checked the browser's notifications settings and blocked certain websites including “a.captcha4you.top”. Ever since the annoying pop-up window does not appear on screen.

[Porthos]

Do you need any more assistance? Are you having any other issues?

[Maurice Naggar]

Glad we could help.

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Please review the following to help you better protect your computer and privacy Tips to help protect from infection

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