dddd Posted November 5, 2022 ID:1540757 Share Posted November 5, 2022 Hi, sorry for the repeated post -- I would have replied to one of my two previous threads, but both have been closed. I initially reported the false positive on my site, artgobblers.com, yesterday afternoon. Somebody removed it from ForcePoint then, and I saw it no longer repeated as a phish on virustotal. Then, I think one of the malicious reporters who has been coming after us must have reported it again, because it was once again marked as a phish on ForcePoint (and ForcePoint only -- every other provider, including Phishtank etc., still has us as clean). I brought this up yesterday afternoon, but I think I maybe wasn't clear enough that the block had been taken down and went back up, and the moderator maybe thought I was being impatient for the fix to propagate. But, at this point, I am fairly sure the block was taken down and then put back up. Could you please help resolve this issue, and then maybe provide some color on what is causing the block to go up? This is impacting the business, as some customers are reporting they cannot access our website. Link to post Share on other sites More sharing options...
Porthos Posted November 5, 2022 ID:1540758 Share Posted November 5, 2022 5 minutes ago, dddd said: Could you please help resolve this issue, and then maybe provide some color on what is causing the block to go up? This is impacting the business, as some customers are reporting they cannot access our website. You site is NOT blocked by Malwarebytes. Malwarebytes has nothing to do with the results on websites listed on Virus Total. Link to post Share on other sites More sharing options...
dddd Posted November 5, 2022 Author ID:1540760 Share Posted November 5, 2022 I'm talking specifically about ForcePoint ThreatSeeker, and I'm fairly certain this is the correct venue to report false positives there. See, for example, this response from a moderator yesterday, unblocking our site: Link to post Share on other sites More sharing options...
Porthos Posted November 5, 2022 ID:1540764 Share Posted November 5, 2022 8 minutes ago, dddd said: and I'm fairly certain this is the correct venue to report false positives there No, we have nothing to do with Forcepoint Threat seeker or any of the other vendors that are listed on Virus total. Link to post Share on other sites More sharing options...
Porthos Posted November 5, 2022 ID:1540765 Share Posted November 5, 2022 10 minutes ago, dddd said: , this response from a moderator yesterday, unblocking our site: Malwarebytes WAS blocking you but not any longer. Link to post Share on other sites More sharing options...
dddd Posted November 5, 2022 Author ID:1540767 Share Posted November 5, 2022 Oh! OK, my mistake. Very confusing. Do you know how to reach them? Link to post Share on other sites More sharing options...
Porthos Posted November 5, 2022 ID:1540768 Share Posted November 5, 2022 1 minute ago, dddd said: Do you know how to reach them? No honest idea. I guess you can try their contact page. Link to post Share on other sites More sharing options...
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