Jump to content

[ RESOLVED ] Just paid - Now where do I find my license key ?

Recommended Posts

5 hours ago, GeneralLee said:

Now how do I get my license key ?

The license details are sent in a separate email from the receipt can take some time. Be sure to check your spam/junk folders and if using a mail with a focused inbox, check all tabs.

In the meantime,

Try activating with your email address. Also you should find your key at my.malwarebytes.com.

Link to post
Share on other sites

13 minutes ago, GeneralLee said:

Just checked , no subscriptions listed over there.

Perhaps I made a typo in my email address when getting the subscription. What would happen in such a case ?



Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help Please submit only one ticket/request. Additional tickets will increase the delay.

Be advised it can take 3-10 weekdays excluding US holidays. for a response after the automated ticket number.


Link to post
Share on other sites

Hi Admin,

Thanks for your assistance.

Is it possible you used the wrong email address?

That is possible. As I wrote before I might have made a typo.

> The automated lookup system was not able to find a purchase.

Description of the transaction is 195445913 00300122 40729240 Malwarebytes

Link to post
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.