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can't switch on notifications on 1 of 2 devices?

Go to solution Solved by ingber,

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On one Android device I can't switch on All Malwarebytes notifications; the switch just wont' move? As a result I do not see MB as active.  When I get into MB I do see the subscription as active and all real-time tools are active.

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43 minutes ago, ingber said:

Permissions is greyed out.  Should I uninstall and reinstall?

You can try that first. If it does not work,

It's best to open a support ticket so one of the mobile device support agents can assist you with this.

Please note it may take a few days before a reply though due to high ticket volumes. Please only open one ticket

Consumer Support


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I opened a ticket 2 days ago, and am still waiting for an agent to be assigned.  I do know that the staff is having problems keeping up with tickets.

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  • 2 weeks later...

I just updated my Android to November 2022.  Malwarebytes still is NOT in the pulldown menu.

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