Runtimeservices.exe and errorReport.exe coin miner trojan

[Jojo_kerly]

I had a this thing called Runtimeservices.exe eating up my CPU resources. probably had a different name aswell







 

[AdvancedSetup]

Hello  and       @Jojo_kerly

 

My screen name is AdvancedSetup and I will assist you with your system issues.
 

Let's keep these principles as we proceed. Make sure to read the entire post below first.

• Please follow all steps in the provided order and post back all requested logs
• Please attach all log files to your post, unless otherwise requested
• Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans have been completed.
• Temporarily disable Microsoft SmartScreen to download the software below if needed. Make sure to turn it back on once the scans are completed.
• Searching, detecting, and removing malware isn't instantaneous and there is no guarantee to repair every system.
• Before we start, please make sure that you have an external backup, not connected to this system, of all private data.
• Do not run online games while the case is ongoing. Do not do any free-wheeling or risky web-surfing.
• Only run the tools I guide you to use. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
• Cracked, Hacked, or Pirated programs are not only illegal but also can make a computer a malware victim. Having such programs installed is the easiest way to get infected. It is the leading cause of ransomware encryption. It is at times also a big source of current Trojan infections. If there are any on the system you should uninstall them before we proceed.
• Please be patient and stick with me until I give you the "all clear". We don't want to waste your time, please don't waste ours.
• If your system is running Discord, please be sure to Exit it while this case is ongoing.

 

To begin, please do the following so that we may take a closer look at your installation for troubleshooting. This is a report only.

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

• Download the Malwarebytes Support Tool
• In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
• In the User Account Control pop-up window, click Yes to continue the installation
• Run the MBST Support Tool
• In the left navigation pane of the Malwarebytes Support Tool, click Advanced
• In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
• A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply

Thank you

 

 

[Jojo_kerly]

@AdvancedSetup  Here

mbst-grab-results.zip

[AdvancedSetup]

You appear to be missing some device drivers for your system.

 

==================== Faulty Device Manager Devices ============

Name: PCI Memory Controller
Description: PCI Memory Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: SM Bus Controller
Description: SM Bus Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: PCI Simple Communications Controller
Description: PCI Simple Communications Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

 

 

You have some very old and compromised versions of Java on the computer. You should uninstall all of them. Then if you really need Java, install the latest version and keep it up to date. https://java.com

Uninstall these

Java 3D 1.5.1 (x64)
Java 8 Update 311 (64-bit)
Java(TM) SE Development Kit 11.0.13

 

 

System errors:
=============
Error: (10/18/2022 02:58:58 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Intel(R) Content Protection HECI Service service terminated with the following error:
Unspecified error

Error: (10/18/2022 12:09:18 PM) (Source: IntelHaxm) (EventID: 3) (User: )
Description: Event-ID 3

Error: (10/18/2022 12:09:18 PM) (Source: IntelHaxm) (EventID: 6) (User: )
Description: Event-ID 6

Error: (10/18/2022 12:09:18 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The MySQL80 service failed to start due to the following error:
The system cannot find the file specified.

Error: (10/18/2022 12:09:17 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The cphs service terminated with the following error:
Unspecified error

Error: (10/18/2022 12:07:21 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The IntelHaxm service failed to start due to the following error:
A device attached to the system is not functioning.

 

 

Microsoft does not like the modifications in your Hosts file. Just an FYI that without an external perimeter firewall you cannot stop all the calls to Microsoft. They don't use the hosts file to call back home.

 

 

Please run the following fix.

Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Discord cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

[AdvancedSetup]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks