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ip 47.245.56.85 has blocked while playing genshin impact, false positive?


Koel

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Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 10/11/22
Protection Event Time: 5:58 PM
Log File: a57b018e-4953-11ed-a7ab-e0d55e84c991.json

-Software Information-
Version: 4.5.14.210
Components Version: 1.0.1772
Update Package Version: 1.0.60909
License: Premium

-System Information-
OS: Windows 11 (Build 22000.1042)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, C:\Program Files\Genshin Impact\Genshin Impact game\GenshinImpact.exe, Blocked, -1, -1, 0.0.0, , 

-Website Data-
Category: Compromised
Domain: 
IP Address: 47.245.56.85
Port: 8999
Type: Outbound
File: C:\Program Files\Genshin Impact\Genshin Impact game\GenshinImpact.exe

(end)

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While we wait for staff to review, I want to pass some info on to you, Staff will check the IP and if not bad anymore they will delist it.

It must be due to some server(s) the games are trying to connect to. Steam and many others use p2p connections to play online. As long as the games aren't at risk for connecting to malicious content (which they shouldn't be), you should be able to simply exclude the games' executables from Web Protection using the method described under the Allow an application to connect to the Internet section of this support article.

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