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What release of MalwareBytes am I on?


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Trying to troubleshoot the wife's laptop and it is running a version of MalwareBytes and I can't determine if it is a current version or get accurate release notes.

It has MalwareBytes Endpoint Agent version

Can anyone tell me more about this version?  Is it very old, are there specific release notes or known issues?

Thanks for any insight you can provide.

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  • Root Admin

Hello @ablkshrt1

Was her computer in a work environment before, or now?

This is a business version of Malwarebytes that wouldn't typically be on a home computer.

Please run the following which will gather more information for us.



To begin, please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply

Thank you


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  • Root Admin

Thank you for the logs. Yes it is our business version. It doesn't look old to me. @ablkshrt1

It's probably best to create a support ticket and have someone from business support assist you.

Business Support


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